Food Runner - Fast-Paced, Guest-Focused Service

Austin Grill LLC; Silver Spring, Northern (MD, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Matchbox is seeking a Food Runner to deliver dishes promptly and professionally, ensuring guests have a seamless dining experience. You will work closely with kitchen and front-of-house staff to maintain smooth service and a positive environment.

Qualifications include being 18+, strong communication, and the ability to learn menu items while working under pressure. Flexibility for weekends and holidays is expected.

Qualifications

• Must be at least 18 years old.
• Effective communication in the primary language of the workplace.
• Ability to work calmly under pressure.
• Flexible shifts including weekends and holidays.
• Ability to learn menu items and service procedures.
• Team-oriented and able to take direction.

Responsibilities

• Deliver food orders to guests with energy and speed.
• Collaborate with kitchen and waitstaff for smooth service.
• Provide attentive, friendly service and exceed guest expectations.
• Maintain a clean, organized workstation and dining area.
• Know menu items and ingredients to answer questions and make recommendations.
• Act as a brand ambassador and create a welcoming atmosphere for guests.

Job description

Matchbox is seeking a Food Runner to deliver dishes promptly and professionally, ensuring guests have a seamless dining experience. You will work closely with kitchen and front-of-house staff to maintain smooth service and a positive environment.

Qualifications include being 18+, strong communication, and the ability to learn menu items while working under pressure. Flexibility for weekends and holidays is expected.