Food Operations Analyst (Fully Remote)

Foodsmart; United States; Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Unlimited PTO

Healthcare coverage (medical, dental,

401k

Bonus

Registered dietitian sessions

Job summary

Foodsmart, a remote-first company in the U.S., is seeking a dedicated coordinator to manage meal-delivery orders and support services for members. You will act as the primary contact to ensure orders are fulfilled accurately and on time, while leveraging available resources to resolve issues quickly.

The role emphasizes high-quality customer support, flexible location, and opportunities such as 401k, bonus, and dietitian sessions as part of the benefits package.

Qualifications

• High school diploma or GED required; minimum 2 years in customer support.
• Strong computer proficiency including Microsoft/GSuite applications.
• Detail-oriented with clear communication and problem-solving skills.

Responsibilities

• Serve as the primary coordinator of food delivery for members enrolled in meal-delivery and support programs.
• Provide high-quality customer support to existing and future members.
• Utilize existing resources to quickly address member order fulfillment issues.
• Ensure member orders are accurate and timely.
• Support other key needs as defined.

Skills

Customer support

Order fulfillment

MS Office

GSuite

Detail-oriented

Communication

Problem solving

Education

High school diploma or GED

Job description

• Serve as the primary coordinator of food delivery for members enrolled in meal-delivery and support programs.
• Provide high-quality customer support to existing and future members.

Responsibilities:

• Utilize existing resources to quickly address member order fulfillment issues.
• Ensure member orders are accurate and timely.
• Support other key needs as defined.

Qualifications:

• High school diploma or GED required; minimum 2 years in customer support.
• Strong computer proficiency including Microsoft/GSuite applications.
• Detail-oriented with clear communication and problem-solving skills.
• Remote-first company with flexible location.
• Unlimited PTO and healthcare coverage including medical, dental, and vision.
• 401k, bonus, and registered dietitian sessions.

Foodsmart

Foodsmart is the leading Foodcare platform in the U.S., built to deliver nutrition-driven healthcare at scale. It serves over 3 million members and is backed by a $200 million investment from TPG's Rise Fund.