Food General Manager

Millman Search; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

A leading food service company is looking for an experienced General Manager to lead a high-performing team in the New York City Metropolitan Area. The role requires strong leadership skills and operational acumen, focusing on delivering exceptional customer service and driving business results. Candidates should have proven experience in retail, food service, or hospitality and a passion for developing teams. This is a full-time position with an emphasis on maintaining high standards of service and culture.

Qualifications

• Proven leadership experience in retail, food service, or hospitality.
• Strong operational and financial acumen.
• Passion for developing people and building great teams.

Responsibilities

• Lead, coach, and develop shop teams.
• Deliver outstanding food and customer experience.
• Drive sales and operational excellence.

Skills

Leadership in retail or food service

Operational and financial acumen

Team development

Fast-paced customer service

Job description

General Manager

We’re looking for an experienced General Manager to lead a high-performing shop team, deliver amazing customer service, and drive strong business results.

What you’ll do:

• Lead, coach, and develop teams
• Deliver outstanding food, coffee, and customer experience
• Drive sales, profitability, and operational excellence
• Own forecasting, labor planning, and P&L performance
• Champion Pret standards, safety, and culture
• Act as a change leader and brand ambassador

What we’re looking for:

• Proven leadership experience in retail, food service, or hospitality
• Strong operational and financial acumen
• Passion for developing people and building great teams
• Ability to thrive in a fast-paced, customer-focused environment

If you’re passionate about great service, great food, and leading from the front — we’d love to hear from you.

Apply or message me directly to learn more.

Location: New York City Metropolitan Area

Senior level: Mid-Senior level | Employment type: Full-time | Job function: Customer Service | Industries: Food and Beverage Services