Food & Beverage Team Lead - Guest Experience & Ops

AC Hotel Miami Wynwood; Miami (FL); On-site; USD 45,000 - 55,000; Full time

Job summary

AC Hotel Miami Wynwood is seeking a Food and Beverage Supervisor to oversee daily operations, ensuring quality service and customer satisfaction in our food and beverage outlets. The role involves training staff, monitoring food quality, and interacting with guests to gather feedback.

The ideal candidate will have at least one year of supervisory experience, knowledge of bar service, and a food service background. This position requires varied shifts, including holidays and weekends.

Qualifications

• Minimum one year of experience in a supervisory role in a restaurant or banquet setting.
• Knowledge of bar service and liquor inventory controls is required.
• Food service background at the server level is essential.

Responsibilities

• Supervise daily operations of food and beverage outlets.
• Monitor product quality and guest satisfaction.
• Ensure compliance with sanitation and safety standards.
• Interact with guests to obtain feedback.
• Assist with staffing and service during peak times.
• Maintain inventories of food and beverage supplies.

Skills

Supervisory skills

Customer satisfaction

Food quality monitoring

Sanitation standards

Tools

Micro's point of sales system

Job description

AC Hotel Miami Wynwood is seeking a Food and Beverage Supervisor to oversee daily operations, ensuring quality service and customer satisfaction in our food and beverage outlets. The role involves training staff, monitoring food quality, and interacting with guests to gather feedback.

The ideal candidate will have at least one year of supervisory experience, knowledge of bar service, and a food service background. This position requires varied shifts, including holidays and weekends.