Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Job Description:
South Coast Winery Resort & Spa is seeking a Food & Beverage Supervisor. The ideal candidate will have previous supervisory experience focusing on fine dining, in-room dining, and other resort-style food and beverage outlets.
Some essential duties include:
- Achievement of budgeted food sales, beverage sales, and labor costs.
- Achieve maximum profitability and overall success by controlling costs and quality of service.
- Completion of function delivery sheets in an accurate and timely fashion.
- Completion of forecast and actual budget function sheets, function summary sheets, and weekly payroll input.
- Completion of weekly schedules. Schedule staff as necessary to ensure adequate and consistent levels of service.
- Maintain the hotel Bar control policies and completion of necessary forms.
- Attendance and participation in weekly meetings.
- Development and maintenance of all department control procedures.
- Supervision of weekly schedules. Schedule staff as necessary to ensure an adequate and consistent level of service.
- Ensuring that services meet customer specifications.
- Ability to respond quickly and accurately to guest requests.
- Display good customer relation skills and take initiative to greet guests in a friendly manner.
- Plan the event course and orchestrate its completion in a timely, quiet, and courteous manner.
- Observe guests to fulfill any additional requests, to perceive when the next course should begin, or when the meal is completed.
- Supervises and trains staff in the service of food and beverages according to standards.
- Discuss any last-minute changes with the banquet team.
- Ensure all guest requirements are set and ready 30 minutes before the event start time.
- Coordinates function details with banquets, conference planning, and kitchen staff.
- Communicates frequently with function hosts in order to ensure that their needs are being met.
- Ensure all guest checks are billed and signed by the host according to planned arrangements.
- Ensures accurate daily sales reconciliation and postings are completed and provided to the front office.
- Display awareness and compliance with hotel security, safety, and emergency and energy procedures.
- Ensure high grooming and hygiene standards are met by all banquet staff.
- Monitors the profitability of functions to ensure quality of portions control while minimizing waste and broken or lost supplies.
- Ability to take and pass training provided and required by the banquet department to complete daily operational duties.
- Other duties as assigned by Manager.