Food & Beverage Supervisor — Lead Service Excellence

Embassy Suites Asheville Downtown; Asheville (NC); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Medical and dental benefits from day 1

Paid time off (PTO)

Performance incentives and cash awards

Discounted hotel stays for staff and a

Career growth opportunities

Résumé du poste

Embassy Suites Asheville Downtown is seeking a Food & Beverage Supervisor to lead a dynamic service team and maintain the highest standards of hospitality in our downtown hotel.

You will coordinate shifts, train staff, and ensure smooth daily operations while partnering with kitchen and service teams to deliver exceptional guest experiences. Strong communication, organization, and a guest-first attitude are essential.

Qualifications

• 2 years minimum in food & beverage service; supervisory experience preferred.
• Strong leadership and organizational skills; ability to motivate and direct a team.
• Excellent customer service and communication skills; attention to detail.

Responsabilités

• Monitor daily operations to ensure smooth service in all F&B areas.
• Assist with staff scheduling, supplies, and inventory control.
• Ensure compliance with health, safety, and sanitation standards.
• Address guest concerns and special requests to maintain high satisfaction.
• Lead by example to deliver exceptional service and guest experiences.
• Collaborate with kitchen and service staff for seamless service.
• Assist with opening/closing duties and station setup.

Connaissances

Leadership

Customer service

Communication

Multitasking

Staff training

Formation

High school diploma or equivalent

Outils

POS systems

Inventory systems

Description du poste

Embassy Suites Asheville Downtown is seeking a Food & Beverage Supervisor to lead a dynamic service team and maintain the highest standards of hospitality in our downtown hotel.

You will coordinate shifts, train staff, and ensure smooth daily operations while partnering with kitchen and service teams to deliver exceptional guest experiences. Strong communication, organization, and a guest-first attitude are essential.