Food & Beverage Supervisor — Courtyard Bistro, Natick

Ultipro; Natick (MA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) plan with company match

Hotel discounts

Job summary

CSM Corporation is seeking a Food & Beverage Supervisor for Courtyard by Marriott, Boston Natick. The role oversees Bistro operations, ensures Marriott standards for food quality, presentation and cleanliness, and leads daily activities of dining staff.

You will train team members, manage guest interactions, handle service issues promptly, and maintain safety and sanitation practices according to company policies and regulatory requirements.

Responsibilities

• Maintain cleanliness of work areas including dry goods storage, refrigerators and freezers
• Assist in training and coaching new team members
• Handle all guest service complaints and compliments in a professional and timely manner
• Input orders into cash register system and collect payment from guests
• Take guest orders, prepare food and beverage items, distribute prepackaged and prepared food items, and deliver orders to tables as needed
• Follow and ensure compliance with food safety and handling policies and procedures, such as product rotation, First In-First Out; dating labeling, cleaning and organizing coolers/freezers/storage areas across all food-related departments and areas
• Operate ovens, stoves, grills, microwaves, and fryers and facilitate fryer oil changes as needed
• Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as all local, state, and federal regulations
• Wash and disinfect kitchen area including tables, tools, knives, and equipment to ensure sanitary conditions and meet the departmental standards, including using sanitizers required by health department
• Prepare and cook food according to recipes, quality standards, and food preparation checklist
• Dispenses appropriate levels of alcohol; prepares drinks to recipe and Company standards. Consistently checks guests’ identification and monitors guests’ consumption of alcoholic beverages to ensure compliance with state and local liquor laws.
• Assist in the set-up and closing of the Bistro using the provided checklists
• Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation. Report deficiencies to maintenance
• Participate in all mandatory job training and meetings
• Perform any other job duties as assigned

Job description

CSM Corporation is seeking a Food & Beverage Supervisor for Courtyard by Marriott, Boston Natick. The role oversees Bistro operations, ensures Marriott standards for food quality, presentation and cleanliness, and leads daily activities of dining staff.

You will train team members, manage guest interactions, handle service issues promptly, and maintain safety and sanitation practices according to company policies and regulatory requirements.