Guest Services Agent – Front Desk (Part-Time)

CSM Corporation; Natick (MA); On-site; USD 23,419 - 26,174; Part time

Job summary

CSM Corporation is seeking a Part-Time Front Desk Agent for the Courtyard in Boston Natick. The role involves anticipating guest needs and ensuring satisfaction, along with processing check-ins and check-outs, and maintaining general operations at the front desk.

Applicants should have a high school diploma and at least 1 year of guest service experience in a hospitality setting. The compensation ranges from $17 to $19 per hour, and the position is on-site with a strong focus on customer service.

Qualifications

• 1+ years prior guest service experience preferably in a hospitality setting.
• Ability to lift, push and pull up to 25 pounds on an occasional basis.
• Maintains predictable and reliable attendance.

Responsibilities

• Anticipates and responds to guests in a friendly manner.
• Processes check-ins and check-outs, verifies billing, creates reservations.
• Drives sales and maximizes revenue by up-selling rooms and amenities.

Skills

Guest service experience

Excellent verbal communication skills

Attention to detail

Customer focused

Ability to work in a fast-paced environment

Education

High school diploma or GED

Job description

CSM Corporation is seeking a Part-Time Front Desk Agent for the Courtyard in Boston Natick. The role involves anticipating guest needs and ensuring satisfaction, along with processing check-ins and check-outs, and maintaining general operations at the front desk.

Applicants should have a high school diploma and at least 1 year of guest service experience in a hospitality setting. The compensation ranges from $17 to $19 per hour, and the position is on-site with a strong focus on customer service.