Food & Beverage Operations Leader

Concord Hospitality - Courtyard by Marriott; Pittsburgh (Allegheny County); On-site; USD 45,000 - 55,000; Full time

Job summary

Concord Hospitality - Courtyard by Marriott is seeking an Assistant Food & Beverage Manager to lead restaurant, beverage, and banquet operations and drive guest satisfaction.

The role supports the Director of Food & Beverage, develops associates, maintains high service standards, and improves financial performance while upholding brand standards and a Great Place to Work ethos. Flexible scheduling and growth opportunities within Concord are included.

Qualifications

• Previous Food & Beverage, restaurant, banquet, or hospitality leadership experience required.
• Experience in a full-service hotel or restaurant environment preferred.
• Proven ability to lead, train, coach, and motivate a diverse team.
• Strong understanding of guest service and Food & Beverage operations.
• Knowledge of labor management, cost controls, food safety, sanitation, and responsible alcohol service.
• Strong communication, organizational, and problem-solving skills.
• Ability to work effectively in a fast-paced environment and balance multiple Food & Beverage outlets and priorities.
• Flexible availability, including evenings, weekends, and holidays as business needs require.
• Detail-oriented, hands-on, and committed to delivering exceptional guest experiences.

Responsibilities

• Assist with the daily leadership and operation of restaurant, beverage, and banquet services.
• Ensure exceptional guest experiences through quality food and beverage, friendly service, cleanliness, and consistency.
• Lead, train, coach, and develop Food & Beverage associates while promoting teamwork and accountability.
• Assist with scheduling, staffing levels, payroll, performance management, and labor cost controls.
• Work closely with culinary leadership to ensure food quality, presentation, and timely service.
• Support banquet operations by ensuring events are properly staffed, set, serviced, refreshed, and executed according to BEO and guest expectations.
• Participate in BEO meetings, daily huddles, and Food & Beverage meetings to ensure strong communication across departments.
• Maintain open communication between Food & Beverage leadership, associates, Sales, Culinary, Front Office, and other hotel departments.
• Monitor restaurant, bar/lounge, and banquet operations to ensure service standards and operational checklists are consistently followed.
• Maintain compliance with food safety, sanitation, liquor laws, company policies, and brand standards.
• Assist with controlling departmental expenses, labor, purchasing, and other operating costs while supporting revenue and profitability goals.
• Identify opportunities to improve service, increase revenue, and enhance the overall guest experience.
• Assist with interviewing, hiring, onboarding, training, evaluating, and coaching Food & Beverage associates.
• Respond quickly and professionally to guest concerns and operational challenges.
• Support the Director of Food & Beverage with additional departmental responsibilities and initiatives as needed.

Skills

Leadership

Guest service

Communication

Problem solving

Job description

Concord Hospitality - Courtyard by Marriott is seeking an Assistant Food & Beverage Manager to lead restaurant, beverage, and banquet operations and drive guest satisfaction.

The role supports the Director of Food & Beverage, develops associates, maintains high service standards, and improves financial performance while upholding brand standards and a Great Place to Work ethos. Flexible scheduling and growth opportunities within Concord are included.