Food & Beverage Supervisor

ASM Global Group; Worcester (MA); On-site; USD 25,000 - 36,000; Part time

Job summary

Legends Global at the DCU Center in Worcester, MA, is seeking a Part Time Food and Beverage Supervisor for event-driven work. You will oversee suite operations, supervise attendants, bartenders, and barbacks, and ensure safety, cleanliness, and high service standards during all events.

The role requires strong communication, organizational skills, and a customer-service focus. Prior bar/restaurant experience and ServSafe/Alcohol training are preferred; this is a hands-on position reporting to

Qualifications

• High School Diploma or GED required.
• At least 1 year experience in a bar/restaurant establishment.
• ServSafe Allergen Certificate and Alcohol Training Certificate.

Responsibilities

• Train all suite attendants and barbacks.
• Assist Food & Beverage areas including concessions and banquets.
• Communicate with suite customers to ensure needs are met.
• Prepare tasks for function rooms and arena bar settings.
• Maintain suite/bar equipment cleanliness and maintenance.
• Assist with monthly beverage inventory and reporting.
• Maintain a Health Department score of 90 or higher.
• Demonstrate attention to detail and consistency in service.
• Position is hands-on with extensive client interaction during events.
• Recordkeeping (attendance, event reports, staff evaluations).
• Other duties as assigned by the Director of Food & Beverage.

Skills

Communication skills

Customer service

Organizational skills

Multitasking

18+ years old

Education

High School Diploma or GED

1 year bar/restaurant experience

Tools

Excel

Job description

Legends Global, the leader in privately managed public assembly facilities, has an immediate opening for a Part TimeFood and Beverage Supervisor at the DCU Center in Worcester, Massachusetts 01608.This is apart time,event related position.

POSITION SUMMARY:

This positionprimarilyoversees allSuite/Food and Beverageoperations which include making sure all suites are readyto be used. Position overseessetting up portable bars, breaking down portable bars, andassistingwith monthly beverage inventory,assistingconcession/warehouse needs, andassistingBanquet functionswhen there are limited Suite duties.This position also oversees all suite attendants, bartenders and barbacks in the absence of theFood and BeverageOutletsManager.

POSITIONRESPONSIBILITIES:

• Training of all suite attendants/barbacks
• Overall Assistance helping all Food and Beverage areas including concessions andbanquets
• Communicating withsuite customersto ensure all needs have beenmet
• Prepare tasks for function rooms/arena bar settings and side work lists
• Maintaining allsuite/bar equipment cleanliness and annual maintenance
• Involved in all food and beverage monthly reporting and inventory asassigned
• Maintain a Health Department score of 90 or higher
• Attention to detail and consistency in every aspect of service isa must
• Position is very hands on with excessive interaction with clients during events
• Recordkeeping (Attendance, Event Reports,StaffEvaluations)
• Other dutiesdeemednecessary bytheDirector of Food & Beverage
• Positionreports directly to theConcessions Manager, but also is a directreportBanquetMgr.,ExecutiveChef, andDirector of Food and Beverage based on the event

SUPERVISORY RESPONSIBILITIES:

Supervises all Part-time suite attendants, bartenders, barbacks, warehouse, andconcessionstand workers.

COMPUTER SKILLS:

Knowledge of Excel and ability to learn other software

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND /OR EXPERIENCE:

• High School Diploma or GEDrequired
• At least one year experience ina bar/restaurant establishment

SKILLS AND ABILITIES:

• Advanced oral and written communication skills
• Strong orientation to customer service and ability to work with other staff members in the facility
• Excellent organizational, planning,communicationand interpersonal skills
• Ability to undertake and complete multiple tasks
• Must be at least 18 years old
• ServSafeAllergenCertificate, and Alcohol TrainingCertificate.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position requires stooping and lifting. This position also requires pushing,pulling,andlifting to 50lbs on a consistent basis.

HOURLY RATE: $22.00

NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRAA Federal Contractor