Food & Beverage Supervisor

Omni Fort Worth; Fort Worth (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in hospitality is seeking dedicated professionals to join their dynamic team. This role involves supervising restaurant operations, ensuring exceptional guest service, and fostering a positive work environment. With a commitment to excellence, the company empowers its associates through innovative training and support. Ideal candidates will possess strong customer service skills, attention to detail, and a passion for the hospitality industry. This is a fantastic opportunity to grow your career in a vibrant and engaging setting, where your contributions will make a significant impact on guest experiences.

Qualifications

• 1 year of experience in Food and Beverage supervision or management preferred.
• Ability to manage deadlines and work flexible schedules, including weekends.

Responsibilities

• Supervise restaurant personnel and ensure compliance with service standards.
• Handle guest comments and complaints to ensure satisfaction.
• Assist in scheduling and payroll management.

Skills

Customer Service Skills

Attention to Detail

Food and Beverage Knowledge

Time Management

Education

High School Diploma

TABC Certification

Food Handlers Certification

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Location

Fort Worth Hotel

As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worths exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the citys cultural centers, restaurants and nightlife. The Omni Fort Worth Hotel received the 2015 TripAdvisor Certificate of Excellence Award, and was named Top 100 Meeting Hotels in the United States in 2014 by Cvent.

The Omni Fort Worth Hotel offers unique employment experiences revolving around associate engagement and innovation. The invigorating world of hospitality resonates through the walls of our one-of-a-kind convention center property. The Omni Fort Worth will continue to be recognized for exemplary guest service and accommodation. As we provide empowerment through our Power of One culture, we work to strengthen and grow the careers of our dedicated associates. The Omni Fort Worth Hotel is searching for dedicated hospitality professionals with guest service mentality to join our extraordinary team!

Job Description

This position is responsible for ensuring proper training and supervision of all personnel. The restaurant supervisor is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.

Responsibilities

• Responsible for assigned shift, assisting in overall management..
• Assist in overall supervision of the department as outlined in managers job description.
• Complete environmental checklist for dining room.
• Spot check liquor pars and order daily supplies.
• Hold pre-meal meetings.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure guest satisfaction.
• Communicate with guests and receive feedback.
• Stay on the floor during peak hours.
• Observe, teach and correct staffs service.
• Examine food preparation and beverage presentation.
• Maintain condition of dining room, lobby lounge, morsels, mini bar and room service.
• Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly.
• Participate in interviewing new employees as needed.
• Prepare maintenance request and follow-up.
• Monitor food and liquor requisitions and food waste.
• Check bar controls, shot glass use, red lining, and bottles totally empty daily.

Qualifications

• 1 year of experience in Food and Beverage Supervision or Management role preferred.
• Must have the ability to manage deadlines.
• Understanding of Food and Beverage financials including cost and par controls is preferred.
• General knowledge of Microsoft Word, Excel, and PowerPoint.
• Must have a strong attention to detail as well as strong customer service skills.
• Must be able to work a flexible schedule including weekends and holidays.
• Must be familiar with and adhere to all liquor liability laws.
• Must know emergency procedures and work to prevent accidents.
• Must have TABC and Food Handlers Certification.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email [e-mail].

Source: Hospitality Online