Food & Beverage Supervisor

Omni Hotels and Resorts; Fort Worth (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the hospitality sector seeks a dedicated Restaurant Supervisor to lead a dynamic team. In this role, you'll manage shifts, supervise operations, and ensure exemplary guest service. With a focus on training and staff development, you'll play a crucial part in maintaining high standards and a positive guest experience. If you thrive in a fast-paced environment and are passionate about hospitality, this opportunity offers a vibrant workplace where your contributions will be valued and recognized.

Qualifications

• 1+ year experience in Food and Beverage supervision or management preferred.
• Strong understanding of food and beverage financials is preferred.
• Flexible schedule including weekends and holidays.

Responsibilities

• Manage assigned shifts and assist in overall department management.
• Supervise department operations and complete environmental checklists.
• Handle guest comments and complaints to ensure satisfaction.

Skills

Customer Service Skills

Attention to Detail

Time Management

Knowledge of Liquor Liability Laws

Education

High School Diploma

TABC Certification

Food Handlers Certification

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Location

Fort Worth Hotel

As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth’s exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the city’s cultural centers, restaurants, and nightlife. The Omni Fort Worth Hotel received the 2015 TripAdvisor Certificate of Excellence Award and was named among the Top 100 Meeting Hotels in the United States in 2014 by Cvent.

The Omni Fort Worth Hotel offers unique employment experiences centered around associate engagement and innovation. The vibrant world of hospitality resonates through our one-of-a-kind convention center property. We are committed to exemplary guest service and accommodations. Through our Power of One culture, we empower our associates and support their career growth. We are seeking dedicated hospitality professionals with a guest service mentality to join our extraordinary team.

Job Description

This position is responsible for the proper training and supervision of all personnel. The restaurant supervisor is to ensure prompt, courteous service that complies with Omni Food and Beverage standards and company policies.

Responsibilities

1. Manage assigned shift and assist in overall department management.
2. Supervise department operations as outlined in the manager’s job description.
3. Complete environmental checklists for the dining room.
4. Monitor liquor par levels and order supplies daily.
5. Hold pre-meal staff meetings.
6. Implement and follow up on training procedures.
7. Handle guest comments and complaints to ensure satisfaction.
8. Communicate with guests and gather feedback.
9. Maintain presence on the floor during peak hours.
10. Observe, teach, and correct staff service techniques.
11. Review food preparation and beverage presentation.
12. Maintain the condition of dining areas, lobby lounge, minibar, and room service.
13. Assist the manager with scheduling, weekly payroll, and forecasting.
14. Participate in interviewing potential new employees.
15. Prepare maintenance requests and follow-up.
16. Monitor food and liquor requisitions and manage waste.
17. Check bar controls, manage shot glass usage, and ensure bottles are fully utilized.

Qualifications

1. At least 1 year of experience in Food and Beverage supervision or management preferred.
2. Ability to manage deadlines effectively.
3. Understanding of food and beverage financials, including cost and par controls, is preferred.
4. Proficiency in Microsoft Word, Excel, and PowerPoint.
5. Strong attention to detail and excellent customer service skills.
6. Flexible schedule including weekends and holidays.
7. Knowledge of liquor liability laws and adherence to regulations.
8. Knowledge of emergency procedures and accident prevention.
9. Valid TABC and Food Handlers Certifications.

Omni Hotels & Resorts is an equal opportunity employer. For more information on our policies, visit: EEOC Poster and OFCCP Pay Transparency Policy. For application assistance, contact [e-mail].