Food & Beverage Shift Lead – Elevate Guest Experience

PENN Entertainment, Inc.; Riverside (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Medical coverage from day one

Job summary

A leading entertainment company in California seeks a team-oriented individual for a role focused on customer service and staff supervision. Responsibilities include ensuring quality standards, conducting meetings, and maintaining operational goals. Candidates should possess a High School Diploma or GED, have strong problem-solving abilities, and be proficient in Microsoft Outlook. A background in food and beverage is preferred. The role requires the ability to lift and manage various physical demands.

Qualifications

• Must be at least 21 years of age.
• Ability to compute rate, ratio, and percent.
• Proficient in Microsoft Outlook programs.
• Must have knowledge of restaurant sanitation.

Responsibilities

• Supervise staff and support operational goals.
• Ensure compliance to budgets and quality standards.
• Provide outstanding customer service.
• Conduct pre-shift meetings and inspect menu items.

Skills

Customer service

Microsoft Outlook proficiency

Problem-solving

Food & Beverage knowledge

Education

High School Diploma or GED

Job description

A leading entertainment company in California seeks a team-oriented individual for a role focused on customer service and staff supervision. Responsibilities include ensuring quality standards, conducting meetings, and maintaining operational goals. Candidates should possess a High School Diploma or GED, have strong problem-solving abilities, and be proficient in Microsoft Outlook. A background in food and beverage is preferred. The role requires the ability to lift and manage various physical demands.