Food & Beverage Operations Supervisor

Barona Resort & Casino; Lakeside (CA); On-site; USD 52,000 - 75,000; Full time

Job summary

Barona Resort & Casino in Lakeside, CA, is seeking a Food & Beverage Supervisor to plan, develop, and implement service policies and guide staff to deliver guest satisfaction.

Responsibilities include supervising and training staff, ensuring sanitation and health codes, controlling costs, and maintaining high service standards in a fast-paced casino environment. A Bachelor's degree and a Food Handler certificate are required, with bilingual English/Spanish desirable.

Qualifications

• Knowledge of Food and Beverage service, sanitation and health codes.
• Guest service, public relations, oral/written communication and computer skills.
• Ability to work in a fast paced environment.
• Bilingual in English and Spanish is desirable.
• Minimum three years supervisory experience.

Responsibilities

• Always be Barona NICE to fellow staff and players; find every opportunity to offer a friendly smile, wave and greeting.
• Analyzes and appraises, regularly and systematically, the effectiveness of all operations to ensure established objectives are met, that Food and Beverage policies are observed and that prompt corrective action is taken when necessary to ensure guest satisfaction.
• Ensures that the service is of the highest standards in quality and performance.
• Supervises, trains, and assists staff to maximize departments’ productivity and encourages a positive work environment.
• Prepares, reviews, and transmits timecards, departmental and governmental compliance reports and paperwork to appropriate office in prompt and efficient manner.
• Implements food and beverage department policies, standards and procedures to control costs.
• Ensures a high level of guest satisfaction.
• Implements federal, state and local sanitation requirements to maintain a clean and safe environment.
• Maintains a clean and technical knowledge.

Skills

F&B service knowledge

Sanitation/health codes

Guest service

Public relations

Communication skills

Computer skills

Fast-paced environment

Bilingual English/Spanish

Education

Bachelor’s Degree or equivalent

Current Food Handlers Education Certificate

Job description

Barona Resort & Casino in Lakeside, CA, is seeking a Food & Beverage Supervisor to plan, develop, and implement service policies and guide staff to deliver guest satisfaction.

Responsibilities include supervising and training staff, ensuring sanitation and health codes, controlling costs, and maintaining high service standards in a fast-paced casino environment. A Bachelor's degree and a Food Handler certificate are required, with bilingual English/Spanish desirable.