Food & Beverage - Office Clerk

Carowinds; Concord (NC); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Free admission to Carowinds and Cedar

Free tickets for friends and family

10% discounts on food

20% discounts on merchandise

Diverse, international peers

Exclusive associate-only events

Job summary

Carowinds is seeking an Office Clerk to support the Food and Beverage office, handling communications, paperwork, and filing. You will operate telephones and radios, forward inquiries, and assist with scheduling and payroll documentation. Perks include free park admission and staff discounts.

The position offers hands-on guest service, adherence to safety guidelines, and opportunities to work with a diverse team in a dynamic theme park environment.

Qualifications

• Assist with the operation of the Food and Beverage office, including communications, paperwork and filing.
• Handle inquiries and forward messages to management with accuracy.
• Experience with scheduling, attendance, payroll and terminations is mentioned.

Responsibilities

• Operate communication equipment including multi-line telephones and two-way radio base stations.
• Dispatche a variety of radio calls using appropriate radio codes.
• Distribute keys, microphones, paperwork and/or radios to designated employees.
• Maintain confidential information and log associate scheduling, attendance, payroll and terminations.
• File associate and department documents accurately.
• Produce business communications such as memos, letters and reports.
• Provide guest service per Carowinds standards, answer questions and give directions.
• Maintain cleanliness and safety in the work area per Carowinds guidelines.

Skills

Customer service

Communication

Multiline phones

Two-way radio

Data entry

Scheduling notes

Payroll awareness

Safety awareness

Teamwork

Education

No degree stated

Tools

POS system

Networking

PC hardware

Microsoft Office

Job description

As a Office Clerk you will assist with the operation of the Food and Beverage office, including but not limited to communications, paperwork, and filing. You'll also:

• Operate communication equipment, including multi-line telephones and two-way radio base stations.


• Handles all incoming inquiries and forwards accurate and detailed messages to the appropriate management personnel as needed.


• Dispatche a variety of radio calls using appropriate radio codes.


• Distributekeys,microphonesandpaperworkand/orradiostodesignatedemployees.


• Maintain a variety of information in a confidential manner.Collects and logs detailed information regarding associate scheduling, attendance, payroll and terminations.


• File associate and department related documentation accurately.


• Compose and produce a variety of business communications including memos, letter and reports.


• Provide guest service according to Carowinds standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.


• Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Carowinds Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.

Some of our amazing perks and benefits:

• FREE admission to Carowinds and other Cedar Fair parks!


• FREE tickets for friends and family!


• 10% discounts on food and 20% discounts on merchandise!


• Work with people from here, near, and from all over the world!


• Exclusive associate-only events!

Overview:

$ 14.00 / hour

As a Office Clerk you will assist with the operation of the Food and Beverage office, including but not limited to communications, paperwork, and filing. You'll also:

• Operate communication equipment, including multi-line telephones and two-way radio base stations.


• Handles all incoming inquiries and forwards accurate and detailed messages to the appropriate management personnel as needed.


• Dispatche a variety of radio calls using appropriate radio codes.


• Distributekeys,microphonesandpaperworkand/orradiostodesignatedemployees.


• Maintain a variety of information in a confidential manner.Collects and logs detailed information regarding associate scheduling, attendance, payroll and terminations.


• File associate and department related documentation accurately.


• Compose and produce a variety of business communications including memos, letter and reports.


• Provide guest service according to Carowinds standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.


• Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Carowinds Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.

Some of our amazing perks and benefits:

• FREE admission to Carowinds and other Cedar Fair parks!


• FREE tickets for friends and family!


• 10% discounts on food and 20% discounts on merchandise!


• Work with people from here, near, and from all over the world!


• Exclusive associate-only events!

Responsibilities:

We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness.

Qualifications:

• You!


• People who love helping others and will support the needs of our guests and associates.


• Good judgement and a commitment to safety.


• Ability to work and interact with people from diverse backgrounds.


• Individuals with a passion and excitement about Carowinds.


• Availability to include some weekdays, weekends, evenings, and holidays.


• Previous experience with Point of sale, networking, personal computers and related peripheral hardware.


• Excellent communications (written, verbal and listening) skills, especially for dealing with public and associates.


• Excellent interpersonal skills.


• Strong organizational skils.