2026 Food & Beverage -Office Clerk

Carowinds; Concord (NC); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Free park admission

Friends & family tickets

Employee discounts

World-wide colleagues

Associate-only events

Job summary

Carowinds in Concord, NC is seeking an Office Clerk to assist with the operation of the Food and Beverage office, handling communications, paperwork, and filing, and supporting scheduling, attendance, payroll and terminations. The role also involves operating multi-line phones, dispatching radio calls, handling inquiries, and maintaining confidentiality while upholding Carowinds standards.

You will contribute to guest services and teamwork, and enjoy perks like free park admission, tickets for

Qualifications

• Excellent communications (written, verbal and listening) skills, especially for dealing with public and associates.
• Good judgement and a commitment to safety.
• Ability to work and interact with people from diverse backgrounds.
• Individuals with a passion and excitement about Carowinds.
• Availability to include some weekdays, weekends, evenings, and holidays.
• Previous experience with Point of sale, networking, personal computers and related peripheral hardware.
• Excellent interpersonal skills.
• Strong organizational skills.

Responsibilities

• Create and maintain a cheerful guest experience per Carowinds standards.
• Support with scheduling, attendance, payroll and terminations data.
• File associate and department documentation accurately.
• Operate office communications equipment and relay messages to management.

Skills

Customer service

Safety awareness

Communication skills

Diversity collaboration

Flexibility

POS experience

PC hardware

Interpersonal skills

Organization

Tools

Point of sale

Networking

Personal computers

Job description

As a Office Clerk you will assist with the operation of the Food and Beverage office, including but not limited to communications, paperwork, and filing. You'll also:

• Operate communication equipment, including multi-line telephones and two-way radio base stations.


• Handles all incoming inquiries and forwards accurate and detailed messages to the appropriate management personnel as needed.


• Dispatche a variety of radio calls using appropriate radio codes.


• Distributekeys,microphonesandpaperworkand/orradiostodesignatedemployees.


• Maintain a variety of information in a confidential manner.Collects and logs detailed information regarding associate scheduling, attendance, payroll and terminations.


• File associate and department related documentation accurately.


• Compose and produce a variety of business communications including memos, letter and reports.


• Provide guest service according to Carowinds standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.


• Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Carowinds Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.

Some of our amazing perks and benefits:

• FREE admission to Carowinds and other Cedar Fair parks!


• FREE tickets for friends and family!


• 10% discounts on food and 20% discounts on merchandise!


• Work with people from here, near, and from all over the world!


• Exclusive associate-only events!

Overview:

$ 14.00 / hour

As a Office Clerk you will assist with the operation of the Food and Beverage office, including but not limited to communications, paperwork, and filing. You'll also:

• Operate communication equipment, including multi-line telephones and two-way radio base stations.


• Handles all incoming inquiries and forwards accurate and detailed messages to the appropriate management personnel as needed.


• Dispatche a variety of radio calls using appropriate radio codes.


• Distributekeys,microphonesandpaperworkand/orradiostodesignatedemployees.


• Maintain a variety of information in a confidential manner.Collects and logs detailed information regarding associate scheduling, attendance, payroll and terminations.


• File associate and department related documentation accurately.


• Compose and produce a variety of business communications including memos, letter and reports.


• Provide guest service according to Carowinds standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.


• Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Carowinds Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.

Some of our amazing perks and benefits:

• FREE admission to Carowinds and other Cedar Fair parks!


• FREE tickets for friends and family!


• 10% discounts on food and 20% discounts on merchandise!


• Work with people from here, near, and from all over the world!


• Exclusive associate-only events!

Responsibilities:

We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness.

Qualifications:

• You!


• People who love helping others and will support the needs of our guests and associates.


• Good judgement and a commitment to safety.


• Ability to work and interact with people from diverse backgrounds.


• Individuals with a passion and excitement about Carowinds.


• Availability to include some weekdays, weekends, evenings, and holidays.


• Previous experience with Point of sale, networking, personal computers and related peripheral hardware.


• Excellent communications (written, verbal and listening) skills, especially for dealing with public and associates.


• Excellent interpersonal skills.


• Strong organizational skils.