Food & Beverage Manager — Lead Service & Training

Wawa, Inc; Okeechobee (FL); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

ESOP

401(k) matching

Education Assistance Program

Store discounts

Paid time off

Parental leave

Job summary

Wawa, Inc. in Florida is seeking a leader to own our food and beverage programs, including fresh foods, grab-and-go meals, beverages, and catering. You will drive service sales, hit performance goals, and ensure quality and consistency across offerings.

You’ll train Customer Service Associates, support hiring and scheduling, and develop the team to deliver outstanding customer service while maintaining a clean, safe, and engaging food service area. Experience in fast-paced retail is a plus.

Qualifications

• High School Diploma or GED required.
• Flexible availability, including weekends and holidays.
• Leadership experience in food service or retail preferred.
• Excellent communication, organization and customer service skills.
• Ability to multitask and drive change in a fast-paced environment.
• Problem solving to drive results and boost sales.

Responsibilities

• Own food and beverage programs and drive sales.
• Monitor trends and develop action plans with peers.
• Train Customer Service Associates to improve proficiency.
• Support hiring, scheduling, and team development.
• Maintain a clean, safe, and inviting food service area.
• Oversee inventory, ordering, and equipment upkeep.

Skills

Leadership experience

Communication skills

Customer service

Organizational skills

multitasking

Problem solving

Education

High School Diploma or GED

Job description

Wawa, Inc. in Florida is seeking a leader to own our food and beverage programs, including fresh foods, grab-and-go meals, beverages, and catering. You will drive service sales, hit performance goals, and ensure quality and consistency across offerings.

You’ll train Customer Service Associates, support hiring and scheduling, and develop the team to deliver outstanding customer service while maintaining a clean, safe, and engaging food service area. Experience in fast-paced retail is a plus.