Food & Beverage Manager | Burdick's

Radisson Hotel Group; Kalamazoo (MI); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health & Wellness reimbursement

Counseling sessions (7 free/year)

Shift meal provided

Discounted hotel rates

Parental Leave (FT)

401K with match

Medical/Dental/Vision

Annual discount on GHG outlets

Job summary

Burdick’s Bar & Grill in Kalamazoo, MI, is seeking a dynamic Food & Beverage Manager to lead front-of-house operations, mentor a high-energy team, and elevate guest experiences across dining and bar services. This hands-on role focuses on service excellence, staff development, and seamless guest interactions.

You will collaborate with the kitchen, manage events, monitor costs, and drive profitability while upholding health and safety standards. Flexibility for evenings and weekends is required.

Qualifications

• 3+ years in food and beverage management in a high-volume setting.
• Hands-on leader with a guest-first approach.
• Experience with bar operations, private events, and restaurant service.
• Strong financial acumen including cost controls and revenue growth.

Responsibilities

• Lead front-of-house operations across dining and bar.
• Train and mentor staff; supervise pre-shift meetings.
• Ensure health and safety compliance and service standards.
• Manage guest concerns and special requests.
• Oversee private events and daily service.

Skills

Leadership

Guest service

Bar operations

Staff training

Cost controls

POS systems

Job description

Job DescriptionPosition OverviewBurdick’s Bar & Grill is looking for a dynamic and experienced Food & Beverage Manager to lead the front-of-house operations and ensure an exceptional guest experience. This role requires a hands-on leader with a passion for hospitality, team development, and operational excellence. The Food & Beverage Manager will oversee daily restaurant and bar service, staff training, financial performance, and guest satisfaction, ensuring Burdick’s remains the go-to destination for great food, drinks, and sports entertainment.Key ResponsibilitiesLeadership & Staff DevelopmentHire, train, and mentor a high-performing front-of-house team, fostering a positive and service-driven culture.Conduct ongoing staff training on service techniques, menu knowledge, and guest engagement.Lead pre-shift meetings to communicate daily specials, promotions, and service expectations.Provide consistent coaching and feedback, recognizing top performers and addressing areas for improvement.Guest Experience & Service ExcellenceEnsure an engaging and welcoming atmosphere, delivering exceptional service standards.Monitor and interact with guests, handling concerns, special requests, and feedback promptly.Oversee table service, bar operations, and event execution, ensuring seamless and efficient operations.Implement guest satisfaction initiatives, driving repeat business and positive reviews.Restaurant & Bar OperationsManage all aspects of front-of-house operations, including the bar, dining areas, and private events.Ensure restaurant cleanliness, organization, and compliance with health and safety regulations.Work closely with the kitchen team to maintain smooth service and timely food delivery.Monitor and enforce alcohol service policies, ensuring responsible service at all times.Financial & Business ManagementMaintain budget awareness, tracking food, beverage, and labor costs to drive profitability.Work with leadership on menu pricing, promotions, and cost control strategies.Analyze sales trends and P&L statements, identifying opportunities for revenue growth.Manage inventory control, ordering, and vendor relationships to ensure cost-effective purchasing.Scheduling & Labor ManagementDevelop and manage weekly staff schedules based on business volume and labor budgets.Adjust staffing levels to optimize service efficiency while controlling labor costs.Oversee payroll processing, time-off requests, and labor law compliance.Process Implementation & CommunicationEnsure company policies, procedures, and service expectations are clearly communicated to the team.Work closely with kitchen staff, bar leads, and senior management to align operations.Foster strong relationships with vendors, suppliers, and event partners to enhance business success.Qualifications & Experience:3+ years of food and beverage management experience in a high-volume bar, restaurant, or hospitality setting.Strong leadership skills with a hands-on, guest-first approach.Expertise in bar operations, restaurant service, and private event execution.Proven ability to train, mentor, and lead a high-energy team.Understanding of cost controls, labor management, and revenue growth strategies.Ability to problem-solve and make quick decisions in a fast-paced environment.Excellent guest relations and communication skills.Ability to work flexible hours, including nights, weekends, and holidays as needed.Experience with POS systems, financial reporting, and restaurant technology.What We Offer:A fast-paced and exciting work environment at one of Kalamazoo’s premier sports bars.Competitive salary and opportunities for career advancement.The opportunity to lead a dedicated team and create a top-tier guest experience.Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per yearHealth and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.10% Discount on GHG outletsShift meal provided per dayDiscounted hotel rates at Choice Hotels worldwideParental Leave Program (Full-Time Option)401K with 100% match up to 3% (Full-Time option)Medical/Dental/Vision (Full-Time option)