Food & Beverage Lead Supervisor - Guest Experience

Story Land; Lancaster, Northern (Lancaster County, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Dutch Wonderland Inn is seeking a Lead Food and Beverage Supervisor to oversee daily restaurant operations and coach a team dedicated to exceptional guest service. The role emphasizes staff development, compliance, and efficient service across food prep, dining, bar, and banquet areas.

The candidate should have 1+ years of supervisory experience and a ServSafe or equivalent certification. Flexible schedule requirements include evenings and weekends, with a focus on guest satisfaction and safety

Qualifications

• No formal education required.
• 1–2 years of restaurant experience.
• 1+ years of supervisory experience preferred.
• Must have ServSafe or similar Food Handler Certification within 90 days where required.

Responsibilities

• Oversee daily restaurant operations and supervise the team.
• Mentor and coach staff to deliver exceptional service.
• Ensure professional staff appearance and uniform compliance.
• Know all restaurant positions and assist as needed.
• Handle hiring, orientation, training, and performance coaching.

Skills

Leadership

Coaching

Customer service

Communication

Team player

Multitasking

Education

ServSafe Certification

Food Handler Certification

Tools

POS systems

Job description

Dutch Wonderland Inn is seeking a Lead Food and Beverage Supervisor to oversee daily restaurant operations and coach a team dedicated to exceptional guest service. The role emphasizes staff development, compliance, and efficient service across food prep, dining, bar, and banquet areas.

The candidate should have 1+ years of supervisory experience and a ServSafe or equivalent certification. Flexible schedule requirements include evenings and weekends, with a focus on guest satisfaction and safety