Food and Beverage Supervisor

OTO Development; Bethesda (MD); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Life insurance

Tuition assistance

Paid time off

Paid holiday time

Travel discounts

Job summary

OTO Development is seeking a Food and Beverage Supervisor to manage banquet and catering events, coordinating with the kitchen and sales teams to deliver exceptional service. The role includes supervising staff, ensuring timely food preparation, maintaining sanitation standards, and enhancing guest experiences across events.

The ideal candidate will have strong leadership, customer focus, and the ability to work under pressure while upholding the hotel’s hospitality image.

Qualifications

• Ability to pass certification tests required to meet health department and brand standards.
• Strong teamwork and collaboration skills to coordinate with Sales and kitchen staff.
• Customer-focused mindset with ability to anticipate guest needs and respond professionally.
• Good listening skills to understand guest wishes and ensure satisfaction.
• Ability to stay composed under pressure and resolve guest concerns quickly.

Responsibilities

• Execute and oversee setup of banquet and catering events.
• Supervise kitchen staff timing to ensure meals are ready per banquet orders.
• Direct prompt, friendly serving of all food and beverage for events.
• Collaborate with Sales Team to ensure client satisfaction across event aspects.
• Meet clients on event day to review orders and changes.
• Welcome guests and monitor dining area to ensure supply and service quality.
• Follow sanitation procedures and maintain any required food handling certificates.
• Assist in ordering items and controlling costs and waste.
• Help schedule staff and coordinate event operations.
• Respond to guest questions and concerns promptly and professionally.
• Support gallery host/front desk responsibilities as needed.

Skills

Customer service

Team supervision

Food safety

Job description

We are pleased to announce a wonderful opportunity for Food and Beverage Supervisor.

What will you be doing most days?

• Execute and oversee the setup of meeting spaces for banquet and catering events to ensure compliance with banquet event orders with optimal level of service, quality and hospitality.
• Work with and supervise kitchen staff on the timing of food preparation to ensure that meals are ready on time in accordance with specifications on the banquet event order, and are served in a visually appealing manner.
• Supervise and direct the prompt, efficient and friendly serving of all food and beverage for banquets and gallery.
• Work closely with the Sales Team to ensure clients are happy with all aspects of their events including room set up, F&B service, A/V functions and food quality.
• Meet with the clients on the day of event to review the Banquet Event Order and any changes to ensure delivery of a quality product.
• Welcome guests and monitors the dining area during meal time to ensure adequate supplies, that guest needs are met, and supports the hotel’s overall hospitality image and objectives.
• Follow required sanitation procedures for food handling safety. Obtains and maintains any food handling certificates that may apply.
• Assist in ordering of food and beverage items as well as controlling of cost and waste.
• Assist with scheduling staff.
• Respond promptly and appropriately to any guest questions or concerns
• Assist in the selection, training and development of team members.
• Work quickly and independently to resolve operation issues when necessary, ensuring proper follow through with appropriate team members.
• Monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service.
• Must be professional and hospitable at all times and maintain a professional appearance
• Assist with gallery host/front desk responsibilities as needed.

What are the requirements for this position?

• You have the ability to pass certification tests required to meet health department and brand standards
• You have the ability to work well with others
• You have a customer focus including experience in anticipating guest needs and responding pleasantly and professionally in a variety of settings and situations
• You have strong listening skills to ensure accurate understanding of guest wishes
• You maintain composure to work effectively under pressure and to address and resolve guest problems or concerns
• You have the ability to execute food and beverage events and direct staff strategically to ensure successful events.
• You are approachable encourage effective communication with guests and fellow team members

Physical Requirements For This Position

This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Travel Requirements

This position would require little to no travel outside the property and surrounding area.

This property is managed by OTO Development.

About OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.

OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.

Our company provides competitive pay and benefit programs,

• medical insurance options
• dental and vision insurance
• 401k with company match
• company provided life insurance
• tuition assistance
• paid time off
• paid holiday time
• travel discounts
• and more.

Position: Food and Beverage Supervisor

Department: Food and Beverage

Hourly

Position Reports to: Food & Beverage Manager

Revised 5/8/26