Operations Supervisor

OTO Development; Sunnyvale (CA); On-site; USD 60,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401k with company match

Paid time off

Job summary

OTO Development is seeking an Operations Supervisor in Sunnyvale, CA. You will support the General Manager with daily hotel operations, lead front desk, housekeeping, maintenance, and food service standards, and coach staff to deliver excellent guest service.

The role requires 2+ years in a supervisory capacity within a service organization, knowledge of GAAP, and strong communication. We offer competitive pay and comprehensive benefits with limited travel.

Qualifications

• College degree in finance, business, operations, management or related field preferred.
• GAAP accounting knowledge and finance principles.
• Strong written and verbal communication skills.
• Experience supervising teams of 5+ employees preferred.

Responsibilities

• Assist the General Manager with a variety of hotel operational duties.
• Lead staff as coach and trainer in Front Desk, Housekeeping, Laundry, Maintenance, and Food Service.
• Hire, manage performance, provide feedback, and administer discipline.
• Oversee site operations in the absence of the General Manager.
• Ensure high standards and strong results across the site.

Skills

GAAP knowledge

Excellent communication

Microsoft Office proficiency

Supervisory experience

Education

Bachelor's degree in finance, business, operations or management

Tools

Microsoft Office (Word, Excel, PowerPoint, Access)

Job description

Salary: $29.00–$30.00 per hour

Salary: $29.00–$30.00 per hour

Food & Beverage experience is required for consideration. Candidates must have prior experience in a Food & Beverage supervisory or leadership role, with strong knowledge of daily hotel operations, guest service, and team management.

We are pleased to announce a wonderful opportunity for an Operations Supervisor.

What will you be doing most days?

• Responsible for assisting the General Manager in a variety of hotel operational duties
• Lead the staff as coach and trainer in the proper execution of Front Desk, Housekeeping, Laundry, Maintenance, and Food Service standards
• Responsible for hiring associates, managing performance, communicating feedback, administering discipline and training the employees as they perform their jobs
• Responsible for the total site in the absence of the general manager
• Ensure the site operates to high standards and achieves great results

What are the requirements for this position?

• You have a college degree in finance, business, operations, management, or related field (preferred). Extensive, relevant experience may substitute.
• You have 2+ years’ experience in a management capacity within a service organization
• You have knowledge or formal school courses of basic GAAP Accounting and Finance principles
• You have excellent oral, written, and interpersonal communication skills
• You have extensive technological expertise with working knowledge of Microsoft Office products: Word, Excel, PowerPoint, and Access
• You have experience in supervision of 5 or more employees preferably

Physical Requirements For This Position

You must be able to walk and stand for extended periods of time as the job dictates.

Travel Requirements

This position would require little to no travel outside the property and surrounding area.

This property is managed by OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.

OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.

Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Position: Operations Supervisor

Department: Operations

Hourly

Position Reports to: General Manager

Revised 5/8/26