Food and Beverage Ambassador

SeaWorld; Philadelphia (Philadelphia County); On-site; USD 13,000 - 19,000; Part time

Benefits offered by this job

Free park admission

Discounts on park tickets

Park discounts on food and merchandise

Exclusive employee events and rewards

Job summary

Sesame Place, part of SeaWorld Parks & Entertainment, seeks Food Service Ambassadors to ensure a great dining experience across venues. You will greet guests, explain menu items, handle orders, assist with dietary needs, and perform food prep in a busy park setting.

Requirements include 16+ years old, strong guest service, POS experience, ability to lift up to 50 lbs, and flexibility with shifts. Perks include free park admission, ticket discounts for family and friends, and exclusive events.

Qualifications

• At least 16 years old.
• Commitment to exceptional guest service.
• POS experience preferred.
• Ability to learn/use POS systems.
• Ability to work with all foods, including allergens.
• Able to lift up to 50 lbs and stand for long periods.
• Able to work indoors/outdoors in varying weather.

Responsibilities

• Greet guests warmly and provide information on food & beverage options.
• Take orders, handle cash, and ensure timely delivery of orders.
• Prepare basic menu items and assist in food prep.
• Maintain clean dining and service areas; unload deliveries when needed.
• Operate cash registers and balance money for audits.

Skills

Guest service

POS experience

Communication skills

Multitasking

Organization

Flexibility

Customer service

Education

ServSafe training

RCS Responsible Vendor Training

Tools

Cash register systems

Job description

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We’re seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!

What you get to do:

As a Food Service Ambassador, you’ll ensure a great eating experience for our guests in a variety of venues, including restaurants, carts/kiosks, specialty snack carts, coffee shops, dessert stations, etc. Wherever you serve, you will:

• Enthusiastically greet and welcome guests
• Provide information to guests on food & beverage products being offered
• Make recommendations to fit each guest’s needs
• Support dietary restrictions, allergies and special needs
• Perform general food prep work including but not limited to preparing produce, desserts, entrees, snacks, and other basic menu items
• Take orders in a prompt manner and ensure execution of delivery
• Maintain a clean working environment
• Perform general housekeeping tasks including wiping down tables and chairs, sweeping, mopping, washing dishes and other duties as assigned in both the guest dining areas, kitchen and back areas
• Unload daily product from the warehouse deliveries
• Operate cash register
• Maintain monies and sales information for audit and balance
• Follow proper cash handling procedures
• Prepare/carry vending trays

What it takes to succeed:

• At least 16 years old
• Commitment to exceptional guest service
• Previous POS experience preferred
• Ability to learn/use point of sale (cash register) systems
• Ability to work with all food types, including food allergens, in any dining facility
• Ability to train on and properly use equipment and protective gear
• Outstanding communication and interpersonal skills
• Strong organizational and multi-tasking abilities
• Ability to lift, carry, push and pull up to 50 lbs.
• Ability to walk and stand extensively
• Ability to work indoors and outdoors, in a variety of weather conditions
• Completion of all training, including ServSafe and RCS Responsible Vendor Training
• Flexibility in working varied shifts
• Previous cash handling experience preferred
• Food service and/or theme park experience highly desirable

Compensation : $11.50/hr. with tipping policy

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunitiesExclusive employee events and giveaways
  

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.