Security Ambassador (Day, Evening, and Overnight Positions Available)

SeaWorld Parks & Entertainment; Langhorne (Bucks County); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Free park admission

Discounts on park admission tickets

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events and previews

Job summary

SeaWorld Parks & Entertainment's Sesame Place in Langhorne, PA seeks Ambassadors to welcome guests and help create memories. You will engage guests, enforce safety and park policies, and contribute to a fun, secure environment.

Roles involve walking extensively, serving in day/evening/overnight shifts, with weekend availability and adherence to grooming guidelines. Perks include free park admission and exclusive employee events.

Qualifications

• Ability to work with large crowds and high-pressure situations.
• A passion for customer service.
• Excellent multi-tasking and time management skills.
• Outstanding communication abilities.
• Active listener with the ability to anticipate guests’ needs.

Responsibilities

• Provide guests, employees, and vendors with a safe and secure environment.
• Enforce Park Bag Check Policy.
• Work independently or within a team, providing a consistent message and Security presence.
• Monitor Security checkpoints and posts – inspecting all bags and persons accessing or leaving the property.

Skills

Customer service

Communication

Crowd management

Time management

Active listening

Education

High school diploma or GED

Job description

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!

What You Get To Do

As a Sesame Place Ambassador, you will have the opportunity to inspire our guests to make memories that last a lifetime, while being exposed to many networking and possible future growth opportunities. If you are a passionate and forward-thinking individual looking for their next steps or are ready to launch your career, this challenging and rewarding opportunity is for you!

• Provide guests, employees, and vendors with a safe and secure environment
• Enforce Park Bag Check Policy
• Work independently or within a team, providing a consistent message and Security presence
• Monitor Security checkpoints and posts – inspecting all bags and persons accessing or leaving the property

What It Takes To Succeed

• Ability to work with large crowds and high-pressure situations
• A passion for customer service
• Excellent multi-tasking and time management skills
• Outstanding communication abilities
• Active listener with the ability to anticipate guests’ needs
• Flexibility to perform varied duties

What Else Is Important

• Be at least 18 years of age
• High school diploma or GED equivalent required.
• Valid driver’s license preferred, but not required
• Must be able to act responsibly with a high attention to safety
• Must be able to lift, push, pull and/or carry up to 50 lbs
• Position engages in extensive walking and standing throughout entire work shift
• Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
• Perform cleaning duties; including use of cleaning chemicals
• Must be willing to comply with all SEA grooming guidelines and employment standards
• Must be able to work indoors and outdoors, in varying weather, to include extreme heat
• Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement.
• Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations
• Ability to successfully complete all legal, company and department training requirements within established timelines

Shifts Available

Hours may change/update depending on operational need

• Day: 7:00am-3:30pm
• Evening: 3:00am-11:30pm
• Overnight: 11:00pm-7:30am

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.