FOH Supervisor — Lead Service & Guest Experience

DREAMWEAVER HOTELS INC - THEWIT; Chicago (IL); Vor Ort; USD 30.000 - 36.000; Vollzeit

Benefits dieser Stelle

Medical Plans

Dental Plans

401(k) Retirement Plan

Hilton travel discounts

Zusammenfassung

theWit Hotel in Chicago, IL seeks a SLCT Supervisor for State and Lake Chicago Tavern. Lead the front-of-house team during breakfast, lunch, dinner, and events, guiding service standards and guest satisfaction.

You will train staff, monitor performance, assist with scheduling, and ensure proper opening, running, and closing procedures while maintaining brand hospitality and safety practices.

Qualifikationen

• Requires prior restaurant supervisory or lead server/lead host experience.
• Strong knowledge of front-of-house operations and guest service standards.
• Excellent communication, coaching, and team development skills.

Aufgaben

• Supervise daily front-of-house operations across all meal periods.
• Lead pre-shift meetings and communicate daily specials, reservations, and priorities.
• Assist with recruitment, onboarding, and training of new team members.

Kenntnisse

Front-of-house supervision

Guest service excellence

Communication & coaching

Tools

POS systems

Jobbeschreibung

theWit Hotel in Chicago, IL seeks a SLCT Supervisor for State and Lake Chicago Tavern. Lead the front-of-house team during breakfast, lunch, dinner, and events, guiding service standards and guest satisfaction.

You will train staff, monitor performance, assist with scheduling, and ensure proper opening, running, and closing procedures while maintaining brand hospitality and safety practices.