Asst. GM for SL

DREAMWEAVER HOTELS INC - THEWIT; Chicago (IL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical Plans

Dental Plans

Vision Insurance

Paid Time Off (PTO)

401(k) Retirement Plan

Commuter Benefits

Job summary

theWit Hotel in Chicago is seeking an Assistant Manager for State and Lake Chicago Tavern to oversee daily operations, guest services, and staff performance in a high-volume setting.

You will train, coach, schedule, assist with financials, organize private events, and collaborate with the GM to drive sales and cost control while maintaining top guest experiences. Experience with OpenTable, Micros, and Microsoft Office is valued.

Qualifications

• Experience in high-volume, fast-paced restaurant management.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage costs, schedules, and inventories.

Responsibilities

• Oversee daily restaurant operations and guest service quality.
• Train, coach, and discipline staff; manage scheduling and banking.
• Plan and execute private events and community activations.
• Assist GM with financials, cost control, and vendor relations.
• Supervise opening/closing procedures and write daily recap.
• Maintain health and safety standards and compliance.

Skills

Leadership

Staff development

Customer service

Communication

Interpersonal skills

Tools

OpenTable

Micros

Microsoft Office

Job description

Location OverviewState & Lake Chicago Tavern is located within the renowned theWit Chicago, a Hilton Hotel in the heart of Chicago's Loop. This high-volume restaurant and bar serves a diverse mix of hotel guests, local professionals, tourists, and theatergoers, benefiting from its prime location near the Chicago Theatre, Riverwalk, and major business and entertainment districts. With a dynamic service environment and strong connection to one of downtown Chicago's leading lifestyle hotels, the restaurant offers an exciting opportunity for hospitality leaders to drive exceptional guest experiences and operational excellence.About the positionThe Assistant Manager at theWit Hotel is responsible for overseeing the overall operations of State and Lake Chicago Tavern. This role requires strong leadership skills to ensure that service standards are maintained or exceeded, enhancing the brand and guest satisfaction. The position involves managing staff, operational efficiency, and guest services in a high-volume restaurant.ResponsibilitiesEnsure day-to-day business operations run smoothlyAssist with training and administrative duties; assist financials / statement preparation; and assist the GM with guest service inquiriesOrganize, run and supervise smooth and efficient daily opening and closing shifts, ensuring an exceptional guest and team experience; including preparing and reconciling banks, conducting pre-shifts, writing daily recaps, and doing restaurant walk-throughsManaging all employees, including assisting in training, coaching, supporting, and discipliningHelp execute private events, special activations, and community initiativesAssist GM in managing costs, driving sales and growing the business in support of financial goalsManaging R&M for the restaurant through approved contractors as neededAssisting in the execution of monthly inventoryWriting schedule for Front of House staff while taking into account team member’s strengths and weaknesses, business levels, special events, and budgeted laborModel and promote teamwork across all teamsUse tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesyWork a variety of days and shifts (including early mornings, late nights and weekends) as neededRequirementsAt least 1 or more years of recent experience in the same position in a high-volume, fast-paced restaurant settingSkilled in leading and developing teamsStrong leadership, communication, and interpersonal skillsHave experience with OpenTable, Micros, and Microsoft OfficeHave extensive food and beverage knowledgeBe willing to work nights and weekendsAre knowledgeable about hotel serviceFood Safety and BASSET certificationPhysical Requirements:Lift and move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 poundsSafely and effectively use all necessary tools, equipment, and cleaning chemicalsStand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfacesAbility to bear exposure to hot and cold environmentsCompensation$55,000 - 60,000 per yearBenefits:We offer a comprehensive benefits package designed to support the health, well-being, and financial security of our employees. Our offerings include:Medical Plans: Choice of three plans to meet your healthcare needs.Dental Plans: Two options for dental coverage.Vision Insurance: Coverage for routine eye care and eyewear.Paid Time Off (PTO): To support work-life balance.Accident/Hospital Indemnity/Critical Illness plans (new for 2026).401(k) Retirement Plan: Plan for your future with employer contributions.Flexible Spending Account (FSA): Pre-tax savings for healthcare and dependent care expenses.Life and AD&D Insurance: Employer-provided coverage with additional voluntary options.Short-Term Disability (STD): Employer-provided coverage to support you during temporary disability.Voluntary Long-Term Disability (LTD): Additional protection for extended disability.Commuter Benefits: Save on transit and parking expenses.Pet Insurance: Options to support your furry family members.Hilton travel discounts and employee room rates worldwideCareer growth and training opportunitiesAccess to wellness programs and employee appreciation eventsPlease note that eligibility for certain benefits may vary depending on your employment status. Detailed information, including plan summaries and enrollment instructions, will be provided during onboarding or upon request. This summary complies with applicable state laws and is subject to change based on legislative updates or company policies.E-Verify Participation:theWit Hotel participates in the U.S. Department of Homeland Security E-Verify program to confirm the employment eligibility of all newly hired employees.Equal Employment Opportunity:theWit Hotel and ROOF on theWit are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other protected characteristic under applicable law.