Front-of-House Supervisor — Guest Experience Leader

Seminole Hard Rock Hotel & Casino; Atlantic City (NJ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits package

Team Member Discounts

Career advancement opportunities

Job summary

Hard Rock Hotel Cancun is hiring a FOH Supervisor responsible for ensuring guest satisfaction and guiding staff in daily operations. In this role, you will assist bartenders, servers, and hosts while promoting a positive work environment.

The ideal candidate has over 2 years of supervisory experience in high-volume food service and strong knowledge of food handling. Join our team to help uphold Hard Rock's brand standards in a dynamic restaurant setting.

Qualifications

• 2+ years in a Supervisory role in a high-volume restaurant.
• Strong knowledge of food handling protocols.
• Experience in training and development.

Responsibilities

• Assist staff with daily operations to ensure guest satisfaction.
• Train and mentor employees to be brand ambassadors.
• Monitor performance and compliance with safety standards.

Skills

Customer service

Food handling

Communication skills

Leadership

Bartending

Education

High School Diploma or equivalent

Job description

Hard Rock Hotel Cancun is hiring a FOH Supervisor responsible for ensuring guest satisfaction and guiding staff in daily operations. In this role, you will assist bartenders, servers, and hosts while promoting a positive work environment.

The ideal candidate has over 2 years of supervisory experience in high-volume food service and strong knowledge of food handling. Join our team to help uphold Hard Rock's brand standards in a dynamic restaurant setting.