FOH Supervisor — Lead Dynamic, Guest-First Dining

Moxy Washington, DC Downtown; Washington (District of Columbia); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off

401(k) with company match

Marriott hotel discounts worldwide

Career growth opportunities

Job summary

Moxy Washington, DC Downtown invites a Front of House Supervisor to join our dynamic restaurant and outlets team on site. You will oversee Rosa's Diner and Lucha Rosa, guiding service excellence and coaching staff to deliver memorable guest experiences.

Ideal candidates bring 2+ years of supervisory experience in high-volume settings, strong leadership, and solid communication skills. Flexible availability, including evenings and weekends, is required to thrive in our fast-paced environment.

Qualifications

• 2+ years of restaurant or hotel food and beverage supervisory experience.
• Experience leading teams in a high-volume, full-service restaurant, bar, or lifestyle hotel environment.
• Outstanding guest service and interpersonal skills.
• Strong leadership, communication, and problem-solving abilities.
• Comfortable working in a fast-paced, high-energy atmosphere.
• Experience with restaurant POS systems and cash handling.
• Flexible availability, including evenings, weekends, and holidays.
• Alcohol service certification and food safety certification preferred (or ability to obtain).

Responsibilities

• Supervise daily front-of-house operations for Lucha Rosa and Rosa's Diner, ensuring exceptional service from opening through closing.
• Lead pre-shift meetings, communicate daily priorities, and motivate the team to deliver outstanding hospitality.
• Coach, train, and develop servers, bartenders, hosts, food runners, and support staff.
• Ensure service standards, cleanliness, and presentation meet brand and company expectations.
• Respond to guest concerns promptly and professionally, turning challenges into positive experiences.
• Assist with scheduling, shift coverage, and labor management.
• Support inventory controls, cash handling procedures, and point-of-sale accuracy.
• Partner with the culinary team to ensure seamless communication between the front and back of house.
• Maintain compliance with health, safety, sanitation, and responsible alcohol service standards.
• Lead by example by remaining visible on the floor during service and jumping in wherever needed.

Skills

Leadership

Guest service

Communication

Team coaching

Problem-solving

Tools

POS systems

Cash handling

Job description

Moxy Washington, DC Downtown invites a Front of House Supervisor to join our dynamic restaurant and outlets team on site. You will oversee Rosa's Diner and Lucha Rosa, guiding service excellence and coaching staff to deliver memorable guest experiences.

Ideal candidates bring 2+ years of supervisory experience in high-volume settings, strong leadership, and solid communication skills. Flexible availability, including evenings and weekends, is required to thrive in our fast-paced environment.