FOH Supervisor

Best Western Downtown Casper; Casper (WY); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

PTO

Competitive Pay

Hotel Room Discounts

Ongoing Training and Career Developmen

Job summary

Regency Hotel Management is seeking a Front of House Supervisor to lead, support, and train front of house staff, maintaining an efficient, profitable and professional dining operation to achieve high levels of guest and associate satisfaction.

The role emphasizes hands-on leadership in the dining room and bar, coaching teams, overseeing seating, and ensuring hospitality at all guest touchpoints within our hotel.

Qualifications

• High school diploma or GED required.
• 2-5 years of full-service restaurant experience.
• Ability to use a computer for daily tasks and basic spreadsheet/word processing skills.
• Strong written and verbal communication skills.

Responsibilities

• Provide quality service in a clean, organized and well-maintained dining room.
• Work hands-on in the dining room and bar, supporting, coaching and working with associates.
• Greeting, seating and being present on the floor for our guests to ensure proper hospitality.
• Supervise and direct Dining Room and Bar employees.
• Develop floor charts, daily assignments and floor management.
• Manage and control labor costs on a daily basis.

Skills

Communication skills

Customer service

Leadership

Education

High School Diploma or GED

Tools

MS Office

Job description

Job Summary

The Front of House Supervisor is responsible for leading, supporting, and training all front of house staff. . They will maintain an efficient, profitable and professional restaurant by providing high levels of guest and associate satisfaction.

Benefits

• PTO
• Competitive Pay
• Hotel Room Discounts
• Ongoing Training and Career Development

Responsibilities

• Provide quality service in a clean, organized and well-maintained dining room
• Work hands-on in the dining room and bar, supporting, coaching and working with associates
• Greeting, seating and being present on the floor for our guests to insure proper hospitality.
• Supervise and direct Dining Room and Bar employees
• Develop floor charts, daily assignments and floor management.
• Manage and control labor costs on a daily basis

  Qualifications

  • Education: High School Diploma or GED required.
  • 2-5 years of full-service restaurant experience
  • Minimum 2 years’ experience supervising staff
  • Ability to use computer for daily work and basic knowledge of spreadsheets and word processing
  • Good written and verbal communication skills
  • Possess organizational, planning, goal setting skills and ability to work independently with minimal or no supervision
  • Must maintain a neat, clean and well-groomed appearance
  • Ability to climb steps in hotels that do not provide elevators
  • Lift 30 lbs. on a regular and continuing basis

  About Us

  At Regency Hotel Management, hospitality is who we are—and what we do best.Since 1965, we've been leaders in driving maximum profit while creating asset value for clients. Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience. Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us!

  We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.