FOH Shift Manager — Lead Service & Team (Flexible Schedule)

Carolina's Mexican Food, Inc.; United States; On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Holiday Pay

401(k)

401(k) matching

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Carolina’s Mexican Food, Inc. is seeking an experienced FOH Shift Manager to oversee daily restaurant operations, ensure exceptional guest experiences, and lead our team with integrity and enthusiasm.

This role requires a hands-on leader who can drive service excellence across shifts at multiple locations. You will manage opening/closing procedures, support staff development, respond to guest feedback, and assist the General Manager with cost control and sales goals while upholding high

Qualifications

• Strong leadership skills with proven ability to train teams and lead effectively.
• Extensive knowledge and interest in food and beverage.
• Excellent interpersonal and communication skills, capable of building strong relationships with guests, staff, and vendors.
• Ability to work a flexible schedule, including early mornings, late nights, weekends, and holidays, at multiple locations as needed.
• Physical ability to stand for extended periods and lift up to 50 pounds as required.
• Demonstrated problem-solving abilities, with a keen attention to detail and the ability to handle multiple tasks simultaneously.
• Compensation: $15.20 – $16.00 per hour

Responsibilities

• Operational Leadership: Manage daily restaurant operations, ensuring smooth service and high standards of quality and cleanliness. Oversee opening and closing procedures, including pre-shift preparations and end-of-day financial reconciliations.
• Team Management and Development: Lead, motivate, and manage both hourly and management staff, fostering a culture of teamwork and respect. Conduct hiring, training, and performance evaluations to develop a high-performing team.
• Guest Experience: Ensure all guests receive exceptional service. Respond promptly and effectively to guest feedback and ensure the resolution of any issues to maintain high customer satisfaction.
• Financial Management: Assist the General Manager in meeting financial objectives, managing costs, and driving sales to achieve or exceed budgeted goals.
• Compliance and Safety: Ensure the restaurant complies with all local, state, and federal regulations concerning health, safety, and labor requirements.

Skills

Leadership

Food & beverage knowledge

Interpersonal skills

Flexible schedule

Physical ability

Problem solving

Job description

Carolina’s Mexican Food, Inc. is seeking an experienced FOH Shift Manager to oversee daily restaurant operations, ensure exceptional guest experiences, and lead our team with integrity and enthusiasm.

This role requires a hands-on leader who can drive service excellence across shifts at multiple locations. You will manage opening/closing procedures, support staff development, respond to guest feedback, and assist the General Manager with cost control and sales goals while upholding high