Future Opening: Carolinas Mexican Food FOH Shift Manager

Carolina's Mexican Food, Inc.; Phoenix (AZ); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Holiday pay

401(k)

401(k) matching

Employee discounts

Flexible schedule

Free snacks

Health insurance

Paid time off

Training

Development

Vision insurance

Job summary

Carolina's Mexican Food, Inc. in Phoenix, AZ is seeking an experienced FOH Shift Manager to oversee daily restaurant operations, ensure smooth service, and uphold high standards of cleanliness and guest satisfaction.

You will lead both hourly and management staff, conduct hiring and training, manage opening/closing procedures, assist the General Manager with financial goals, and ensure compliance with health and safety regulations.

Qualifications

• Experience leading front-of-house operations.
• Ability to train and develop staff.
• Excellent guest service and interpersonal skills.
• Flexibility to work early mornings, nights, weekends.

Responsibilities

• Oversee daily restaurant operations and opening/closing procedures.
• Lead and develop both hourly and management staff.
• Ensure exceptional guest experiences and resolve issues.
• Assist with financial objectives and cost control.
• Ensure compliance with health, safety, and labor regulations.

Skills

Leadership

Team training

Guest service

Communication

Flexibility

Physical stamina

Job description

Benefits:

• Holiday Pay
• 401(k)
• 401(k) matching
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Position Overview:

We are seeking an experienced FOH Shift Manager to oversee the daily operations of our dining establishment. The successful candidate will be responsible for ensuring operational excellence, providing outstanding guest experiences, and leading our team with integrity and enthusiasm. This role demands a hands-on approach to leadership and a deep commitment to the art of hospitality.

Key Responsibilities:

• Operational Leadership: Manage daily restaurant operations, ensuring smooth service and high standards of quality and cleanliness. Oversee opening and closing procedures, including pre-shift preparations and end-of-day financial reconciliations.
• Team Management and Development: Lead, motivate, and manage both hourly and management staff, fostering a culture of teamwork and respect. Conduct hiring, training, and performance evaluations to develop a high-performing team.
• Guest Experience: Ensure all guests receive exceptional service. Respond promptly and effectively to guest feedback and ensure the resolution of any issues to maintain high customer satisfaction.
• Financial Management: Assist the General Manager in meeting financial objectives, managing costs, and driving sales to achieve or exceed budgeted goals.
• Compliance and Safety: Ensure the restaurant complies with all local, state, and federal regulations concerning health, safety, and labor requirements.

Qualifications:

• Strong leadership skills with proven ability to train teams and lead effectively.
• Extensive knowledge and interest in food and beverage.
• Excellent interpersonal and communication skills, capable of building strong relationships with guests, staff, and vendors.
• Ability to work a flexible schedule, including early mornings, late nights, weekends, and holidays, at multiple locations as needed.
• Physical ability to stand for extended periods and lift up to 50 pounds as required.
• Demonstrated problem-solving abilities, with a keen attention to detail and the ability to handle multiple tasks simultaneously.

Compensation: $15.20 – $16.00 per hour

We are excited to announce our new Carolina's Mexican Food Careers Page!