Carolinas Mexican Food FOH Shift Manager

Carolina's Mexican Food, Inc.; Chandler (AZ); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

A Mexican dining establishment in Chandler, Arizona is seeking an experienced FOH Shift Manager to oversee daily operations, ensure exceptional guest experiences, and lead the team effectively. The role requires strong leadership and a commitment to hospitality, with responsibilities including managing operations, team development, and financial oversight. Ideal candidates will possess excellent interpersonal skills and the ability to work a flexible schedule, including evenings and weekends. Competitive benefits are offered, including health insurance and paid time off.

Qualifications

• Strong leadership skills with proven ability to train teams.
• Extensive knowledge and interest in food and beverage.
• Ability to work a flexible schedule, including early mornings and weekends.

Responsibilities

• Manage daily restaurant operations and oversee service quality.
• Lead and develop team through hiring and training.
• Ensure exceptional guest experience and address feedback.
• Assist in financial management and cost control.
• Ensure compliance with health and safety regulations.

Skills

Leadership skills

Interpersonal skills

Communication skills

Problem-solving abilities

Flexibility

Job description

Benefits:

• 401(k)
• 401(k) matching
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Position Overview:

We are seeking an experienced FOH Shift Manager to oversee the daily operations of our dining establishment. The successful candidate will be responsible for ensuring operational excellence, providing outstanding guest experiences, and leading our team with integrity and enthusiasm. This role demands a hands‑on approach to leadership and a deep commitment to the art of hospitality.

Key Responsibilities:

• Operational Leadership: Manage daily restaurant operations, ensuring smooth service and high standards of quality and cleanliness. Oversee opening and closing procedures, including pre‑shift preparations and end‑of‑day financial reconciliations.
• Team Management and Development: Lead, motivate, and manage both hourly and management staff, fostering a culture of teamwork and respect. Conduct hiring, training, and performance evaluations to develop a high‑performing team.
• Guest Experience: Ensure all guests receive exceptional service. Respond promptly and effectively to guest feedback and ensure the resolution of any issues to maintain high customer satisfaction.
• Financial Management: Assist the General Manager in meeting financial objectives, managing costs, and driving sales to achieve or exceed budgeted goals.
• Compliance and Safety: Ensure the restaurant complies with all local, state, and federal regulations concerning health, safety, and labor requirements.

Qualifications:

• Strong leadership skills with proven ability to train teams and lead effectively.
• Extensive knowledge and interest in food and beverage.
• Excellent interpersonal and communication skills, capable of building strong relationships with guests, staff, and vendors.
• Ability to work a flexible schedule, including early mornings, late nights, weekends, and holidays, at multiple locations as needed.
• Physical ability to stand for extended periods and lift up to 50 pounds as required.
• Demonstrated problem‑solving abilities, with a keen attention to detail and the ability to handle multiple tasks simultaneously.