FOH Shift Manager - Lead Guest Experience & Team Growth

Carolina's Mexican Food, Inc.; Peoria (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Holiday Pay

401(k)

401(k) matching

Free food & snacks

Health insurance

Paid time off

Vision insurance

Job summary

Carolina's Mexican Food - Peoria seeks an experienced FOH Shift Manager to oversee daily dining operations, uphold service standards, and lead a team with integrity. The role focuses on guest experience, staff development, and maintaining strong hospitality fundamentals.

The position requires hands-on leadership, flexibility with scheduling, and a commitment to teamwork across locations. Compensation ranges hourly and benefits include health and other standard perks.

Qualifications

• Strong leadership and ability to train teams.
• Extensive knowledge and interest in food & beverage.
• Excellent interpersonal and communication skills.

Responsibilities

• Oversee daily restaurant operations to ensure smooth service and cleanliness.
• Lead, motivate, and manage both hourly and management staff; hire and train.
• Respond to guest feedback and maintain high customer satisfaction.
• Assist GM in managing costs and driving sales to meet budgets.
• Ensure compliance with health, safety, and labor regulations.

Skills

Leadership

Hospitality

Team training

Interpersonal skills

Flexible schedule

Physical stamina

Job description

Carolina's Mexican Food - Peoria seeks an experienced FOH Shift Manager to oversee daily dining operations, uphold service standards, and lead a team with integrity. The role focuses on guest experience, staff development, and maintaining strong hospitality fundamentals.

The position requires hands-on leadership, flexibility with scheduling, and a commitment to teamwork across locations. Compensation ranges hourly and benefits include health and other standard perks.