Front-of-House Shift Lead - Guest Experience & Ops

R365hire; Phoenix (AZ); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401(k)

401(k) matching

Paid time off

Vision insurance

Holiday pay

Free food & snacks

Job summary

Carolina's Mexican Food - North Phoenix is seeking a proactive Front of House Shift Manager to oversee daily operations and uphold high service standards. You will lead a diverse team, ensure smooth opening/closing, manage guest experience, and support financial objectives in a fast-paced dining setting.

We value strong leadership, hospitality passion, and the ability to train staff across shifts. The role requires flexibility, physical stamina, and a commitment to health and safety regulations.

Qualifications

• Proven leadership and ability to train teams
• Extensive knowledge and interest in food & beverage
• Excellent interpersonal and communication skills

Responsibilities

• Oversee daily restaurant operations and ensure service standards
• Lead hiring, training and performance evaluations
• Address guest feedback promptly to maintain satisfaction
• Assist GM with cost control and sales to meet goals
• Ensure compliance with health, safety, and labor regulations

Skills

Leadership

Team training

Food & beverage knowledge

Interpersonal communication

Flexible scheduling

Physical stamina

Job description

Carolina's Mexican Food - North Phoenix is seeking a proactive Front of House Shift Manager to oversee daily operations and uphold high service standards. You will lead a diverse team, ensure smooth opening/closing, manage guest experience, and support financial objectives in a fast-paced dining setting.

We value strong leadership, hospitality passion, and the ability to train staff across shifts. The role requires flexibility, physical stamina, and a commitment to health and safety regulations.