Carolinas Mexican Food FOH Shift Manager

R365hire; Phoenix (AZ); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401(k)

401(k) matching

Paid time off

Vision insurance

Holiday pay

Free food & snacks

Job summary

Carolina's Mexican Food - North Phoenix is seeking a proactive Front of House Shift Manager to oversee daily operations and uphold high service standards. You will lead a diverse team, ensure smooth opening/closing, manage guest experience, and support financial objectives in a fast-paced dining setting.

We value strong leadership, hospitality passion, and the ability to train staff across shifts. The role requires flexibility, physical stamina, and a commitment to health and safety regulations.

Qualifications

• Proven leadership and ability to train teams
• Extensive knowledge and interest in food & beverage
• Excellent interpersonal and communication skills

Responsibilities

• Oversee daily restaurant operations and ensure service standards
• Lead hiring, training and performance evaluations
• Address guest feedback promptly to maintain satisfaction
• Assist GM with cost control and sales to meet goals
• Ensure compliance with health, safety, and labor regulations

Skills

Leadership

Team training

Food & beverage knowledge

Interpersonal communication

Flexible scheduling

Physical stamina

Job description

Full Time Carolina's Mexican Food - North Phoenix

• Holiday Pay
• 401(k)
• 401(k) matching
• Free food & snacks
• Health insurance
• Paid time off
• Vision insurance

Position Overview:

We are seeking an experienced FOH Shift Manager to oversee the daily operations of our dining establishment. The successful candidate will be responsible for ensuring operational excellence, providing outstanding guest experiences, and leading our team with integrity and enthusiasm. This role demands a hands-on approach to leadership and a deep commitment to the art of hospitality.

Key Responsibilities:

• Operational Leadership: Manage daily restaurant operations, ensuring smooth service and high standards of quality and cleanliness. Oversee opening and closing procedures, including pre-shift preparations and end-of-day financial reconciliations.
• Team Management and Development: Lead, motivate, and manage both hourly and management staff, fostering a culture of teamwork and respect. Conduct hiring, training, and performance evaluations to develop a high-performing team.
• Guest Experience: Ensure all guests receive exceptional service. Respond promptly and effectively to guest feedback and ensure the resolution of any issues to maintain high customer satisfaction.
• Financial Management: Assist the General Manager in meeting financial objectives, managing costs, and driving sales to achieve or exceed budgeted goals.
• Compliance and Safety: Ensure the restaurant complies with all local, state, and federal regulations concerning health, safety, and labor requirements.

Qualifications:

• Strong leadership skills with proven ability to train teams and lead effectively.
• Extensive knowledge and interest in food and beverage.
• Excellent interpersonal and communication skills, capable of building strong relationships with guests, staff, and vendors.
• Ability to work a flexible schedule, including early mornings, late nights, weekends, and holidays, at multiple locations as needed.
• Physical ability to stand for extended periods and lift up to 50 pounds as required.
• Demonstrated problem-solving abilities, with a keen attention to detail and the ability to handle multiple tasks simultaneously.

Compensation: $15.20 - $16.00 per hour

We are excited to announce our new Carolina's Mexican Food Careers Page!