FOH Service Support Staff

ADP, Inc.; Town of Egg Harbor (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Housing may be available.

Job summary

Mezzanine is an innovative restaurant in Egg Harbor from the creators of Tine & Cellar and Velveteen Plum in Central Wisconsin. We’re looking for friendly, energetic Front of House Service Support Staff to join our team.

This position creates a welcoming first impression for guests while ensuring tables are cleared and reset efficiently. Pay starts at $12 per hour and, as this is a tipped position, earnings average $16+ per hour with tips during peak business.

Qualifications

• Previous restaurant experience is a plus but not required.
• Strong customer service with a friendly and professional demeanor.
• Ability to work efficiently in a fast-paced environment while maintaining professionalism.
• Excellent communication and teamwork skills.

Responsibilities

• Greet guests and manage seating efficiently.
• Maintain waitlist and provide accurate wait time estimates.
• Escort guests to tables and ensure they are comfortable.
• Answer phone calls, take reservations, and provide restaurant information.
• Assist with takeout orders and coordinate with FOH staff.
• Keep the host stand and entryway clean and organized.
• Clear, clean, and reset tables quickly to maintain smooth service.
• Ensure floors, chairs, and surrounding areas remain clean.
• Help carry dishes to the dishwashing area and maintain stations.
• Work with the team to maintain a clean and inviting dining environment.
• Assist in open & closing procedures and weekly cleaning.

Skills

Customer service

Teamwork

Communication

Stamina

Evening shifts

Job description

Mezzanine is an innovative restaurant in Egg Harbor from the creators of Tine & Cellar and Velveteen Plum in Central Wisconsin. Our food and beverage program carries a Latin influence to accent the scenic views and summer warmth, while still giving a nod to our Door County roots. We’re looking for hard working team members looking to make a mark on the community through next-level customer service and passion for the industry. With competitive wages, management that ‘gets it’, a rooftop bar and picturesque sunsets, what more could you want out of a summer job?

We are looking for a friendly, energetic, and hardworking Front of House (FOH) Service Support Staff to join our team. This position is responsible for creating a welcoming first impression for guests while ensuring tables are cleared and reset efficiently. The ideal candidate will be organized, customer-focused, and able to multitask in a fast-paced environment.

Key Responsibilities:

• Greet guests warmly upon arrival and manage the seating process efficiently.
• Maintain an organized waitlist and provide accurate wait time estimates.
• Escort guests to their tables and ensure they are comfortable.
• Answer phone calls, take reservations, and provide general restaurant information.
• Assist with takeout orders and coordinate with FOH staff.
• Keep the host stand and entryway clean and organized.
• Clear, clean, and reset tables quickly to maintain smooth service.
• Ensure floors, chairs, and surrounding areas remain clean throughout service.
• Help carry dishes back to the dishwashing area and maintain cleanliness of service stations.
• Work with the team to maintain a clean and inviting dining environment.
• Assist in open & closing procedures; done to a high standard.
• Perform side work and weekly cleaning

Qualifications & Skills:

• Previous experience in a restaurant setting is a plus but not required.
• Strong customer service skills with a friendly and professional demeanor.
• Ability to work efficiently in a fast-paced environment, while maintaining professionalism.
• Excellent communication and teamwork skills.
• Ability to stand, walk, and lift up to 25-50 lbs during shifts.
• Availability to work evenings, weekends, and holidays as needed.

Pay Rate: $12/hour

This is a tipped position; during peak business the wage plus tips will average out to $16+ an hour

This position could start as early as mid-April, and end as late as the end of October.

We also have employment opportunities at our central Wisconsin locations for those who wish to relocate after the end of the season.

Housing may be available if needed. Inquire in your interview.