FOH Service Manager — Lead & Grow Teams Flexible Hours

Texas Roadhouse, Inc.; Reading (Berks County); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical plans

Dental Insurance

Vision Insurance

Paid vacation & leave

Adoption assistance

Disability insurance

Life, accident & critical illness ins.

Identity theft protection

Employee assistance program

Travel insurance

401(k) retirement plan

Flexible spending accounts

Tuition reimbursement

Profit sharing

RSUs

Holiday bonus

Job summary

Texas Roadhouse, Inc. is seeking a Service Manager to oversee all Front of House daily operations and manage Front of House employees to ensure Legendary Food and Legendary Service for guests.

The role drives sales, service steps, guest satisfaction, and compliance with policies while maintaining a safe, clean dining environment. The Service Manager will train staff, conduct evaluations, coach and discipline when needed, manage liquor orders and costs, and lead hiring and scheduling for FOH

Responsibilities

• Driving sales, steps of service, and guest satisfaction
• In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
• Providing or directing all Front of House training
• Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
• Managing liquor orders and controlling liquor costs
• Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
• Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
• Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees
• Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
• Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
• Understanding, managing, and practicing safe food handling procedures

Job description

Texas Roadhouse, Inc. is seeking a Service Manager to oversee all Front of House daily operations and manage Front of House employees to ensure Legendary Food and Legendary Service for guests.

The role drives sales, service steps, guest satisfaction, and compliance with policies while maintaining a safe, clean dining environment. The Service Manager will train staff, conduct evaluations, coach and discipline when needed, manage liquor orders and costs, and lead hiring and scheduling for FOH