FOH Service Manager I: Lead Runners & Bussers

Din Tai Fung North America; Costa Mesa (CA); On-site; USD 73,000 - 98,000; Full time

Benefits offered by this job

Competitive Pay

Medical insurance

Dental & Vision

HSA

Commuter benefits

401(k) match

Employee Assistance Program

BenefitHub discounts

Meal discounts

PTO

Sick leave

Wellness days

Growth opportunities

Job summary

Din Tai Fung North America is hiring a Service Manager I in Costa Mesa to lead food runners and bussers, ensuring dining room flow, cleanliness, and guest satisfaction. You will reinforce brand standards and drive operational excellence across front-of-house operations.

The role requires 3+ years in restaurant leadership, with a focus on team coaching, labor optimization, and consistent guest service. This position offers growth opportunities within our expanding operations in the U.S.

Qualifications

• High school diploma or equivalent.
• 3+ years restaurant experience in casual or upscale dining.
• Ability to stand for long periods.
• Ability to lift 20+ lbs.
• Hot and cold temperature exposure.

Responsibilities

• Oversee table turnover, dining room cleanliness, and the efficient delivery of food to guests, maintaining our brand promise of a seamless guest experience.
• Train, coach, and develop bussers and runners, instilling a strong sense of urgency, teamwork, and service pride
• Communicate clear role expectations, monitor execution, provide feedback, and hold team members accountable to brand standards.
• Manage labor efficiency for bussing and food running teams while ensuring proper staffing during peak times.
• Assist with managing cleaning supplies and service tools essential for efficient FOH operations

Skills

Restaurant experience

Supervisory experience

Education

High school diploma or equivalent

Job description

Din Tai Fung North America is hiring a Service Manager I in Costa Mesa to lead food runners and bussers, ensuring dining room flow, cleanliness, and guest satisfaction. You will reinforce brand standards and drive operational excellence across front-of-house operations.

The role requires 3+ years in restaurant leadership, with a focus on team coaching, labor optimization, and consistent guest service. This position offers growth opportunities within our expanding operations in the U.S.