FOH Service Leader — Drive Guest Experience & Sales

Parry's Pizzeria & Taphouse | Northglenn

Northglenn (CO)

Presencial

USD 45.000 - 65.000

Jornada completa

Hace 10 días

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Ventajas ofrecidas por este puesto de trabajo

Health benefits (medical, dental, and视

Descripción de la vacante

Parry’s Pizzeria & Taphouse in Northglenn seeks an experienced Service Manager to lead front-of-house operations, guest experience, and sales performance. You will coach teams on the floor, manage the door and bar, and ensure each shift runs smoothly with a focus on hospitality and efficiency.

Ideal candidates will demonstrate strong communication, labor control, and a track record of delivering exceptional guest service during peak periods, nights and weekends.

Formación

  • Experience managing front-of-house in a high-volume restaurant.
  • Ability to lead a fast-paced service team on the floor.
  • Strong communication and coaching skills.
  • Comfortable managing waitlists, seating, and guest flow.

Responsabilidades

  • Lead all FOH operations with accountability for guest experience, sales, and shift execution.
  • Drive sales through purposeful table visits and upselling.
  • Maintain FOH cleanliness, pre-bussing standards, and safety practices.
  • Coach and mentor FOH team members in real time; CHEERS is taught and reinforced on the floor.
  • Partner with leadership on hiring, onboarding, and training FOH staff.

Conocimientos

Restaurant management
FOH leadership
Sales-driven
Guest service excellence
Team coaching

Descripción del empleo

Parry’s Pizzeria & Taphouse in Northglenn seeks an experienced Service Manager to lead front-of-house operations, guest experience, and sales performance. You will coach teams on the floor, manage the door and bar, and ensure each shift runs smoothly with a focus on hospitality and efficiency.

Ideal candidates will demonstrate strong communication, labor control, and a track record of delivering exceptional guest service during peak periods, nights and weekends.

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