FOH Server/Cashier NO LATE NIGHTS

Sessions West Coast Deli; Mission Viejo (CA); Sur place; USD 21 000 - 25 000; Plein temps

Résumé du poste

Sessions West Coast Deli in Mission Viejo, CA is seeking an outgoing FOH Server/Cashier to greet guests, take orders, and manage payments with a POS system. You will present food, bus tables, and maintain a clean dining area while delivering excellent guest service.

The role requires a reliable, flexible schedule, including weekends and evenings, and a Food Handlers Card or ServSafe certification. Join a team that prioritizes guest satisfaction and fast, friendly service.

Qualifications

• Experience in hospitality or retail preferred.
• Strong customer service orientation.
• Calm under pressure in fast-paced settings.
• Punctuality and reliable attendance required.
• Flexible schedule including weekends, holidays, and evenings.
• Food Handlers Card or ServSafe certificate.

Responsabilités

• Greet Guests with a warm, genuine welcome and provide outstanding service.
• Process guest orders in person or by phone using the POS and handle payments accurately.
• Present food, bus tables, and assist with dining room service opportunities.
• Keep front counter and dining area clean and organized; restock as needed.
• Restock ice, glassware, and maintain overall restaurant cleanliness.
• Coordinate with BOH and FOH teams to optimize service levels.

Connaissances

Customer service

Cash handling

POS system

Communication

Reliability

Flexible schedule

Food Handlers Card

Outils

POS system

Description du poste

FOH SERVER/CASHIER

Job Description

The FOH Server/Cashier may work in the capacity of Cashier, Expeditor, and/or Greeter. The FOH Server/

Cashier maintains consistent customer service focus always showing pride of ownership and a sense of urgency to delight the Guest. Enthusiastically greets Guests with a warm, genuine welcome. Consistently follows high standards of service.

• Demonstrates strong comprehension of menu including recipes, allergens, and dietary restriction workarounds.
• Processes Guest orders in person or by telephone using the POS, handle cash and credit/debit card transactions with accuracy while upholding register dialogue.
• Follows all cash handling procedures, including fraud protection, and properly assigns and checks out drawers as required.
• Presents food to Guests, circulates dining room for service opportunities, pre-busses, and busses tables, and greets Guests who are walking into the restaurant, standing in line, or exiting the restaurant.
• Maintains clean floors, busses, and washes dishes, cleans and restocks bathrooms, wipes windows. Maintains the overall cleanliness of the restaurant.
• Processes Guest orders at the register, simultaneously pour beverages, answers questions about our menu, and keep the front counter area clean and organized.
• Restock the ice bin, dry clean tumblers, and glassware. Communicates regularly and consistently with Guests and employees working in other stations (BOH and FOH) to optimize service levels.
• Other tasks as assigned.

Skills And Qualifications

FOH Server/Cashier must exercise the following qualities and skills:

• Strong customer service personality and skills
• Prior experience in a customer service or restaurant environment preferred.
• Ability to remain calm under pressure in a fast-paced environment.
• Reliable transportation and ability to arrive at work on time and maintain a positive attendance record.
• Ability to remain calm under pressure in a fast-paced environment.
• Reliable transportation and ability to arrive at work on time and maintain a positive attendance record.
• Ability to work a flexible schedule, including weekends, holidays, and evenings.
• Good communication, organization, and interpersonal skills to establish and maintain effective working relationships with co-workers.
• Current Food Handlers Card or ServSafe Certificate.

Previous Experience

• A minimum of 6 months experience as a Cashier in a hospitality or retail environment. Previous restaurant