FOH ServerCashier NO LATE NIGHTS

Sessions West Coast Deli; Irvine (CA); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Sessions West Coast Deli is seeking an FOH Server/Cashier who may serve as Cashier, Expeditor, and/or Greeter. You will greet Guests warmly and maintain high standards of service while handling orders at the POS.

Duties include processing orders, cash and card transactions, presenting food, bussing tables, keeping the front area clean, and coordinating with BOH/FOH to optimize service levels. This role requires at least 6 months cash-handling experience and a valid Food Handlers Card or ServSafe

Qualifications

• Customer service orientation and strong interpersonal skills.
• Experience in a customer service or restaurant environment preferred.
• Calm under pressure in a fast-paced environment.
• Reliable transportation and punctual attendance.

Responsibilities

• Greet Guests warmly and provide service as Cashier/Expeditor/Greeter.
• Process guest orders in person or by phone using the POS; handle cash and card transactions.
• Follow cash handling procedures and manage drawers.
• Present food and buss/seat Guests; greet Guests entering or exiting the restaurant.
• Maintain cleanliness of floors, dining area, bathrooms; restock supplies.
• Answer questions about the menu; keep front counter organized.
• Communicate with BOH/FOH to optimize service levels.
• Other tasks as assigned.

Job description

FOH SERVER/CASHIER JOB DESCRIPTION The FOH Server/Cashier may work in the capacity of Cashier, Expeditor, and/or Greeter. The FOH Server/ Cashier maintains consistent customer service focus always showing pride of ownership and a sense of urgency to delight the Guest. Enthusiastically greets Guests with a warm, genuine welcome. Consistently follows high standards of service.

• Demonstrates strong comprehension of menu including recipes, allergens, and dietary restriction workarounds.
• Processes Guest orders in person or by telephone using the POS, handle cash and credit/debit card transactions with accuracy while upholding register dialogue.
• Follows all cash handling procedures, including fraud protection, and properly assigns and checks out drawers as required.
• Presents food to Guests, circulates dining room for service opportunities, pre-busses, and busses tables, and greets Guests who are walking into the restaurant, standing in line, or exiting the restaurant.
• Maintains clean floors, busses, and washes dishes, cleans and restocks bathrooms, wipes windows. Maintains the overall cleanliness of the restaurant.
• Processes Guest orders at the register, simultaneously pour beverages, answers questions about our menu, and keep the front counter area clean and organized.
• Restock the ice bin, dry clean tumblers, and glassware.
• Communicates regularly and consistently with Guests and employees working in other stations (BOH and FOH) to optimize service levels.
• Other tasks as assigned.

SKILLS AND QUALIFICATIONS FOH Server/Cashier must exercise the following qualities and skills:

• Strong customer service personality and skills
• Prior experience in a customer service or restaurant environment preferred.
• Ability to remain calm under pressure in a fast-paced environment.
• Reliable transportation and ability to arrive at work on time and maintain a positive attendance record.
• Ability to remain calm under pressure in a fast-paced environment.
• Reliable transportation and ability to arrive at work on time and maintain a positive attendance record.
• Ability to work a flexible schedule, including weekends, holidays, and evenings.
• Good communication, organization, and interpersonal skills to establish and maintain effective working relationships with co-workers.
• Current Food Handlers Card or ServSafe Certificate.

PREVIOUS EXPERIENCE

• A minimum of 6 months experience as a Cashier in a hospitality or retail environment. Previous restaurant experience is preferred.