FOH Restaurant Manager — Lead Service Team (SF)

Pasona N A, Inc.; San Francisco (CA); On-site; USD 69,000 - 98,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid training

Employee discounts

Job summary

Pasona N A, Inc. in San Francisco is seeking a Restaurant Manager to lead front-of-house operations and oversee daily restaurant activities in a busy Japanese dining venue.

You will manage staffing, scheduling, recruitment, training, guest service, and uphold service standards while ensuring a welcoming environment for guests and staff. The role requires weekend availability and a hands-on leadership style; health benefits, paid time off, and training are provided.

Qualifications

• 2+ years of management experience in a full-service restaurant with dining and bar service.
• Demonstrated strong job performance and career progression.
• Strong leadership, communication, and interpersonal skills.
• Hands-on management style and willingness to work alongside staff.
• Dependable, motivated, and able to manage busy restaurant operations.
• Must be available Fridays, Saturdays, and Sundays, including peak shifts.
• Ability to stand, walk, sit, and squat for extended periods.

Responsibilities

• Create staff schedules and ensure shift coverage.
• Manage recruitment, including job postings, screening, interviews, onboarding, and training.
• Lead daily FOH operations and assign staff positions.
• Train employees on service standards, menu knowledge, POS systems, and procedures.
• Monitor staff performance and improve service quality and operational efficiency.
• Resolve guest concerns, complaints, refunds, and service issues professionally.
• Maintain cleanliness and organization of FOH areas, drink stations, and restrooms.
• Order operational supplies, tools, and materials.
• Coordinate with vendors and third-party delivery platforms, including menu updates.
• Troubleshoot operational and facility issues.
• Complete closing procedures and cash register reconciliation.
• Prepare daily reports on operations, staffing, guest feedback, and corrective actions.

Skills

Leadership

Communication

Interpersonal skills

Staff management

Operations oversight

Tools

POS systems

Cash reconciliation

Delivery platforms

Job description

Pasona N A, Inc. in San Francisco is seeking a Restaurant Manager to lead front-of-house operations and oversee daily restaurant activities in a busy Japanese dining venue.

You will manage staffing, scheduling, recruitment, training, guest service, and uphold service standards while ensuring a welcoming environment for guests and staff. The role requires weekend availability and a hands-on leadership style; health benefits, paid time off, and training are provided.