FOH Restaurant Manager - Craft Beer Leader

OMB; Charlotte (NC); On-site; USD 50,000 - 53,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Employer-paid Long-Term Disability

PTO

401k with match

Employee discount

Growth opportunities

Job summary

OMB’s Ballantyne location seeks an experienced Restaurant Manager to lead day-to-day Front of House operations, including guest experience, the bar and beverage program, and floor-level financial controls. This hands-on role requires a leader who thrives on a busy floor and delivering an exceptional guest experience.

The position reports to the General Manager and offers growth as the company expands to a third location.

Qualifications

• 3+ years restaurant/hospitality management in high-volume setting.
• Proven ability to drive sales and guest satisfaction.
• Knowledge of NC liquor laws; ServSafe certification.

Responsibilities

• Drive sales, uphold steps of service, and own guest satisfaction on every shift.
• Resolve guest complaints and handle service recovery in real time.
• Monitor and respond to online reviews and reputation-management platforms.
• Create a fun, safe environment reflecting OMB’s values and goals.
• Provide Front of House training and manage performance/coaching.

Skills

Leadership

Sales-driven

Guest service

Communication

Education

ServSafe Food Protection Manager certification

Tools

POS systems

Scheduling software

Inventory management

Job description

OMB’s Ballantyne location seeks an experienced Restaurant Manager to lead day-to-day Front of House operations, including guest experience, the bar and beverage program, and floor-level financial controls. This hands-on role requires a leader who thrives on a busy floor and delivering an exceptional guest experience.

The position reports to the General Manager and offers growth as the company expands to a third location.