FOH Manager: Lead Guest Experience & Team Growth

Nicks Fish House; Baltimore (MD); On-site; USD 47,000 - 63,000; Full time

Benefits offered by this job

Competitive pay

Paid vacation

Hands-on training

Team-driven culture

Growth opportunities

Medical, dental, and vision insurance

Employee discounts

Dynamic work environment

Job summary

Nick's Fish House in Baltimore is seeking a Front of House Manager to lead daily restaurant operations, mentor the FOH team, and elevate guest experiences on our waterfront venue. You will drive service excellence, coach staff, and partner with leadership to grow the business.

The role emphasizes guest service, leadership, and a collaborative team culture. A flexible schedule, competitive pay, and comprehensive benefits await the right candidate.

Qualifications

• Minimum 3 years in restaurant management.
• Strong leadership and guest service focus.
• Ability to train and develop staff.

Responsibilities

• Oversee daily front-of-house operations and guest experience.
• Supervise FOH staff, maintain a positive hospitality-driven atmosphere.
• Collaborate with GM to drive sales, guest satisfaction, and efficiency.
• Ensure cash handling, safety, and sanitation procedures are followed.
• Hire, train, and mentor team members to maximize performance.

Skills

Leadership

Guest service

Team motivation

Communication

Problem solving

Organizational skills

Job description

Nick's Fish House in Baltimore is seeking a Front of House Manager to lead daily restaurant operations, mentor the FOH team, and elevate guest experiences on our waterfront venue. You will drive service excellence, coach staff, and partner with leadership to grow the business.

The role emphasizes guest service, leadership, and a collaborative team culture. A flexible schedule, competitive pay, and comprehensive benefits await the right candidate.