Assistant FOH Manager

Ironwood Cafe - Cavolis Pizza - NextDoor; Westlake (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Company parties

Employee discounts

Free food & snacks

Free uniforms

Paid time off

Training & development

Flexible scheduling

Competitive compensation

Job summary

Ironwood Cafe - Cavolis Pizza - NextDoor in Westlake, Ohio is seeking an experienced Assistant FOH Manager. In this role, you will oversee operational performance during shifts, manage staff, and ensure smooth restaurant operations. Ideal candidates have strong leadership skills, restaurant experience, and the ability to solve problems effectively. Benefits include competitive salary, training, and flexible scheduling.

Qualifications

• Open availability with flexibility in days and requests off.
• Previous food service experience required.
• Ability to remain calm and thrive under pressure.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team in providing exceptional customer service.
• Resolve customer complaints gracefully and with tact.

Skills

Strong communication skills

Leadership skills

Problem-solving skills

Expo skills

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

Toast POS software

Job description

Benefits

• Company parties
• Competitive salary
• Employee discounts
• Free food & snacks
• Free uniforms
• Paid time off
• Training & development
• Flexible scheduling
• Competitive compensation

Job Summary

We are seeking an experienced Assistant FOH Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience and the ability to keep staff on task and ensure all sidework and closing duties are being met.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Cover the shifts of absent employees

Qualifications

• High school diploma/GED
• Open availability (we are flexible in days and request offs)
• Strong expo skills
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and Toast POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem‑solving skills