Position Overview: As the Front of House Manager in our hospitality-focused restaurant, you will play a key role in overseeing the daily operations of the front-of-house team. Your primary responsibility is to ensure a seamless and exceptional guest experience, from managing the dining room to leading and motivating the front-of-house staff. You will contribute to the overall success of the restaurant by fostering a positive work environment, maximizing guest satisfaction, and driving operational efficiency.
Key Responsibilities:
- Leadership and Team Management:
- Supervise and lead the front-of-house team and support staff.
- Provide training, guidance, and performance feedback to ensure a high level of service.
- Foster a positive and collaborative work environment to enhance team morale.
- Guest Experience:
- Ensure a warm and welcoming atmosphere for guests.
- Oversee guest interactions to optimize the overall dining experience.
- Address and resolve guest concerns and feedback promptly.
- Scheduling and Staffing:
- Develop and maintain efficient staffing schedules to meet business demands.
- Hire, train, and onboard new front-of-house staff members.
- Manage staffing levels to optimize service quality and operational costs.
- Operational Excellence:
- Monitor and maintain cleanliness and organization in the front-of-house area.
- Collaborate with the kitchen and back-of-house staff to ensure seamless communication and service flow.
- Oversee the implementation of standard operating procedures to enhance efficiency.
- Training and Development:
- Implement ongoing training programs to enhance the skills of front-of-house staff.
- Conduct regular meetings to communicate updates, expectations, and reinforce service standards.
- Encourage continuous learning and professional development.
- Inventory and Supplies:Monitor and manage inventory levels of front-of-house supplies.
- Coordinate with vendors to ensure timely delivery of necessary items.
- Implement cost-control measures to optimize operational expenses.
- Monitor sales and financial performance, identifying opportunities for improvement.
- Implement strategies to enhance sales, upselling, and promotional activities.
- Collaborate with the management team to develop and manage budgets.
- Compliance and Safety:
- Ensure compliance with health and safety regulations.
- Enforce company policies, including hygiene standards and dress code.
Qualifications:
- Proven experience in a supervisory or managerial role within the hospitality industry.
- Excellent leadership and communication skills.
- Strong organizational and problem-solving abilities.
- Knowledge of point-of-sale systems and basic financial principles.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Working at HoneyFire BBQ - Bellevue
- No Strict Dress Code
- Tips Pooled
ABOUT EMPLOYER
8127 Sawyer Brown Rd Ste 304, Nashville, TN 37221
6 people want to work here!
Bellevue / Temple Hills
Casual Dining
Food Trucks
Summary
Welcome to HoneyFire BBQ ! Join our award-winning BBQ team in Nashville, Tennessee, where we serves a diverse menu featuring both traditional BBQ favorites & bold, creative flavors.