FOH Leadership & Guest Experience Champion

Napa Flats; College Station (TX); On-site; USD 17,000 - 28,000; Full time

Job summary

Napa Flats is seeking front of house staff to play a key role in guest satisfaction and service excellence. Roles span various FOH duties, with a focus on teamwork to keep the restaurant running smoothly and efficiently.

Team members deliver exceptional food and drinks in a lively, professional environment, with opportunities for growth into promotional positions as the restaurant continues to thrive.

Qualifications

• Front of house experience in a restaurant setting.
• Ability to lead and work with a team.
• Strong communication and guest relations skills.
• Willingness to handle cash and closing/opening duties.
• Knowledge of food and beverage service.

Responsibilities

• Deliver exceptional service and ensure guest satisfaction.
• Assist in opening and closing duties and cash handling.
• Maintain knowledge of menu, wine and liquor.
• Support scheduling and staff coordination.

Skills

Leadership

Customer service

Communication skills

Problem solving

Scheduling

Cash handling

Food knowledge

Wine knowledge

Job description

Napa Flats is seeking front of house staff to play a key role in guest satisfaction and service excellence. Roles span various FOH duties, with a focus on teamwork to keep the restaurant running smoothly and efficiently.

Team members deliver exceptional food and drinks in a lively, professional environment, with opportunities for growth into promotional positions as the restaurant continues to thrive.