FOH Key Manager — Guest Experience Leader

Napa Flats; College Station (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Training & development

Job summary

Napa Flats in College Station is seeking an enthusiastic Front of House team member to deliver exceptional guest experiences in a French-inspired American Bistro. You will play a major role in customer service, hospitality, and timely service, working with a team to keep the restaurant running smoothly.

Experience helps, but strong work ethic, drive and personality matter most. We offer employee discounts and opportunities for training and development to grow with the team.

Qualifications

• FOH staff collaboration is essential across shifts.
• Customer service focus to drive guest satisfaction.
• Desire to learn and uphold Napa Flats standards.

Responsibilities

• Support front of house operations and guest relations.
• Assist with opening/closing duties and cash handling.
• Execute orders and maintain restaurant standards.

Skills

Certificates of qualification

Loyal

Charismatic

Responsible

Restaurant Knowledge

Excel in guest and employee relations

Problem Solving

Efficient

Scheduling Responsibilities

Critical Thinking

Cash Handling

Closing & Opening of Restaurant

Executing orders

Setting Expectations

Creating/Placing orders

Food Knowledge

Liquor/Wine Knowledge

Communication Skills

Leadership Qualities

Meeting/Excel in Restaurant Standards

Efficiency in multiple job positions

Job description

Napa Flats in College Station is seeking an enthusiastic Front of House team member to deliver exceptional guest experiences in a French-inspired American Bistro. You will play a major role in customer service, hospitality, and timely service, working with a team to keep the restaurant running smoothly.

Experience helps, but strong work ethic, drive and personality matter most. We offer employee discounts and opportunities for training and development to grow with the team.