FOH Leader for Luxury Restaurant Operations

Fairmont Hotels & Resorts; New Orleans (LA); On-site; USD 55,000 - 85,000; Full time

Job summary

Fairmont Hotels & Resorts in New Orleans seeks a Restaurant Assistant General Manager to lead day-to-day front-of-house operations under the Restaurant General Manager. You will provide leadership, guest service excellence, and ensure adherence to standards and policies.

You will manage staffing, training, scheduling, and accountability while coordinating with BOH and Hotel leadership to maintain profitability and memorable guest experiences.

Qualifications

• Experience managing front-of-house in a high-volume restaurant.
• Proficiency with POS systems and cash handling.
• Strong leadership and guest-service orientation.

Responsibilities

• Lead front-of-house team to deliver exceptional guest service.
• Supervise service staff, bartenders, and hosts.
• Ensure timely course delivery and guest satisfaction.
• Address guest concerns promptly and professionally.
• Maintain grooming standards and staffing levels.
• Conduct pre-meal meetings and staff development.

Skills

POS systems

Cash handling

Product knowledge

Staff supervision

Service excellence

Communication skills

Fast-paced environment

Organizational skills

Weight lifting 50 lbs

Job description

Fairmont Hotels & Resorts in New Orleans seeks a Restaurant Assistant General Manager to lead day-to-day front-of-house operations under the Restaurant General Manager. You will provide leadership, guest service excellence, and ensure adherence to standards and policies.

You will manage staffing, training, scheduling, and accountability while coordinating with BOH and Hotel leadership to maintain profitability and memorable guest experiences.