FOH Lead: Service Quality & Pre-Opening Prep

Bonefish Grill; Greenwood Village (CO); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Job summary

Bonefish Grill is seeking a front-of-house leader under direct supervision to support the team and management, uphold restaurant standards, and foster positive guest and team experiences. This role requires a leadership mindset and a commitment to daily quality and consistency.

Responsibilities include pre-opening quality checks, staffing coordination, coaching FOH staff, handling guest issues, and supporting events and training initiatives.

Qualifications

• Certified in front-of-house functions.
• Legal authorization to work in the United States.

Responsibilities

• Uphold high employment quality standards in line with Bloomin' Brands policies.
• Conduct pre-opening quality checks and ensure restaurant readiness for service.
• Review staffing assignments and lead pre-shift meetings.
• Support and coach front-of-house staff in customer service while balancing FOH/BOH needs.
• Perform quality table checks and handle routine guest issues.
• Participate in events, marketing, purchasing, training, quality control, and financial activities.

Skills

Customer service

Team leadership

Education

Certified in front-of-house functions

Legal work authorization in the United States

Job description

Bonefish Grill is seeking a front-of-house leader under direct supervision to support the team and management, uphold restaurant standards, and foster positive guest and team experiences. This role requires a leadership mindset and a commitment to daily quality and consistency.

Responsibilities include pre-opening quality checks, staffing coordination, coaching FOH staff, handling guest issues, and supporting events and training initiatives.