FOH Lead: Guide a High-Energy Team in a Sunny Courtyard

The Spoke & Bird - All Locations; Chicago (IL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Commuter Benefits

Dining Discounts (eat good food)

Bonus Potential

Wellness Program

Massive Courtyard Sunshine (Seasonal,

Job summary

The Spoke & Bird — South Loop (and Pilsen), Chicago, IL is seeking a hands-on FOH Lead. This full-time role blends warmth with structure, guiding the front-of-house team, elevating guest experiences, and upholding cleanliness and safety standards.

You’ll train and mentor staff, set clear service standards, and keep operations running smoothly during peak shifts. Compensation is hourly or salary based on experience, with benefits including health insurance, commuter perks, dining discounts, and

Qualifications

• Proven FOH leadership experience in hospitality.
• Strong communication skills, high emotional intelligence, and a sense of humor.
• A calm, confident presence during peak service times (e.g., weekend brunch).
• Leads by example, earns respect through consistency, and is hands-on when needed.
• Appreciation for systems, details, and well-run spaces.

Responsibilities

• Leading the vibe: training, developing, and mentoring the FOH team.
• Setting the standard: creating a guest experience that feels personal, upbeat, and intentional.
• Keeping it tight: overseeing daily cleanliness, organization, equipment maintenance, and food safety standards.
• Holding the line: coaching staff, enforcing hospitality standards, and keeping shift operations running smoothly.

Skills

FOH leadership

communication

emotional intelligence

humor

lead by example

systems & detail orientation

Job description

The Spoke & Bird — South Loop (and Pilsen), Chicago, IL is seeking a hands-on FOH Lead. This full-time role blends warmth with structure, guiding the front-of-house team, elevating guest experiences, and upholding cleanliness and safety standards.

You’ll train and mentor staff, set clear service standards, and keep operations running smoothly during peak shifts. Compensation is hourly or salary based on experience, with benefits including health insurance, commuter perks, dining discounts, and